Medical Assistant

Southwest Womens Care PC•Chandler, AZ

12d•Onsite

About The Position

Southwest Contemporary Women's Care is seeking a full-time Back Office Medical Assistant for its OB/GYN practice in the East Valley Phoenix area. The Medical Assistant coordinates patient-care activities under the direction of a Physician, Nurse Practitioner, or Practice Administrator, and follows applicable OSHA, CLIA, HIPAA, and other regulatory requirements. The role supports physicians, patients, providers, vendors, and staff by coordinating exams, tests, specimens, prescriptions, and medical records, communicating patient-care issues to appropriate individuals, and following through to resolution. The position emphasizes compassionate, courteous communication and quality care and documentation. The stated schedule is 8:00 a.m.–5:00 p.m. Monday through Thursday and 7:30 a.m.–2:30 p.m. Friday. Starting pay is $18–$20 per hour, depending on OB/GYN experience. Benefits listed include medical, dental, and vision coverage, a 401(k), uniforms, PTO, and paid holidays.

Requirements

High school diploma or equivalent.
Medical Assistant certification or equivalent experience.
Two years of Medical Assistant experience; OB/GYN experience is preferred.
Ability to operate a computer and demonstrated skills using medical practice software.
Effective communication and interpersonal skills.
Ability to multitask and willingness to help others.
Positive attitude and strong attention to detail.
Effective time-management skills.

Nice To Haves

OB/GYN Medical Assistant experience.
Managed care knowledge or experience.
CPT coding knowledge or experience.

Responsibilities

Handle sensitive situations with compassion, empathy, and professionalism.
Greet and escort patients to exam rooms; open visits and start notes according to physician preferences.
Room patients using standard procedures, obtain vital signs and required measures, and treat patients and caregivers courteously.
Review charts to ensure pertinent lab results, X-ray reports, and outside physician reports are available before the provider visit.
Assist providers with exams and serve as a third party in attendance when needed.
Return phone calls, provide information, or take messages as appropriate; warm-transfer patient calls to departments.
Prepare forms for medication and X-ray authorizations.
Anticipate provider needs and adapt to different provider preferences.
Administer scheduled NSTs and provider-ordered injections, documenting required medication and administration details.
Obtain consents, signatures, orders, and prescriptions as necessary.
Complete requested patient paperwork, including FMLA, short-term disability, and work-excuse forms.
Document progress notes and medical-chart information completely, initialing entries to prevent chart deficiencies.
Complete lab specimen and biopsy requisitions accurately and review findings with the physician or provider.
Perform urinalysis as needed.
Use minor medical equipment, including urine dip readers, autoclaves, light sources, microscopes, colposcopes, LEEP machines, and NST machines.
Order back-office supplies and maintain stocking schedules; restock exam rooms as needed.
Coordinate patient EMR reports, tests, and notes to maintain complete and current records, and complete assigned EMR tasks and entries.
Apply universal precautions and OSHA regulations when cleaning and preparing exam rooms and performing lab functions.
Maintain current knowledge of ICD coding and chart-completion requirements, including signatures and dates, and support documentation for coding.
Provide triage support as scheduled and as needed.
Use company software, including Phreesia, Intergy, and the SWCWC website; demonstrate basic appointment-scheduling ability.
Maintain medical supplies and medications in coordination with the inventory-control staff member.
Maintain patient education materials for providers and physicians.
Review chart information and participate in assigned practice chart audits, coordinating third-party-provider requirements with the Office Manager.
Coordinate with management or supervisors to assist with tasks when no physician is assigned.
Maintain applicable certifications for OSHA/CLIA credentialing agencies and attend assigned in-service meetings to stay current on healthcare and office regulations.
Maintain the recall list for continuity of care.
Coordinate daily transfer of waste and biohazard materials to the assigned area.