Medical Assistant, Pediatric Health

People's Community Clinic • Austin, TX

2h • $22 - $25 • Onsite

About The Position

The Medical Assistant (MA) supports the mission of People's Community Clinic by helping ensure that patients are served in a manner that enhances their dignity and welfare and that clinic resources are used efficiently and in accordance with People's Community Clinic policies and risk management protocols. This position works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. Care team members are expected to assess and manage the health needs of the patient population and to communicate effectively with all patients, especially vulnerable populations.

Requirements

• High School Diploma/GED
• Successful completion of Medical Assistant Externship.
• Demonstrated knowledge of protocols for MAs relating to patient care, provider assistance, exam rooms, and records maintenance
• Excellent customer service skills and ability to interact effectively with a diverse population
• Self-starter; able to work with minimal supervision
• Strong oral and written communication skills
• Patient, flexible, and able to juggle multiple priorities in a fast-paced environment
• Medical Assistant Certification
• CPR Certified

Nice To Haves

• Bilingual in English/Spanish

Responsibilities

• Greet patients and escort them to the assigned examination room
• Document appropriate history, vital signs, and chief complaint for visit type
• Prepare the patient for the appropriate visit type
• Assist the provider during treatment and/or procedures
• Administer and store medications according to clinic policy
• Make referrals as appropriate and necessary, as per procedure
• Collect lab specimens and escort patients to the lab
• Administer immunizations and injections as appropriate and requested
• Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements.
• Adhere to HIPAA guidelines.
• Maintaining proper inventory and stocking exam/treatment room with supplies, instruments and equipment
• Following risk management protocols in exam room environment
• Cleaning and disinfecting non-consumable instruments according to established procedures
• Maintaining order and cleanliness of nursing station, chart areas, utility rooms and examination rooms.
• Assisting in locating patient referral resources
• Assisting in follow-up paperwork
• Ensuring all in-house labs are entered into EMR
• Answering exam area telephone when available and routing calls to appropriate personnel
• Retrieving charts for callback as needed
• Notifying patients of lab results following People's Community Clinic procedures.

Benefits

• 18 PTO days per year
• 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED