About The Position

The Medical Assistant (MA) role in a correctional facility focuses on providing supportive clinical duties under the supervision of licensed healthcare professionals. This includes measuring vital signs, preparing patients for examinations, assisting with medical procedures, drawing blood, preparing specimens, obtaining basic medical histories, documenting findings, assisting with medication distribution, administering injections, and responding to medical emergencies. The role also involves coordinating follow-up visits, communicating with inmates and staff, and adhering to facility procedures for safety, security, infection control, and patient confidentiality.

Requirements

  • High School or GED
  • Nurse Assistant Certificate/ Medical Assistant/ EMT – Basic/ Emergency Medical Responder (EMR) or equivalent
  • Valid Driver’s License
  • Certification in the area of study
  • Medical Terminology – Understanding terms used in medicine, anatomy, physiology, and pharmacology.
  • Clinical Procedures – Knowledge of vital signs, injections, EKGs, phlebotomy, specimen collection.
  • Administrative Procedures – Familiarity with scheduling, medical billing, coding (ICD-10, CPT), and insurance processing.
  • HIPAA & Patient Confidentiality – Laws and regulations regarding patient privacy and medical records.
  • Basic Anatomy and Physiology – Understanding body systems and their functions.
  • Infection Control and Safety Procedures – Knowledge of sterilization, disinfection, PPE use, and OSHA guidelines.
  • Pharmacology Basics – Common medications, dosages, side effects, and administration routes.
  • Electronic Health Records (EHR) – Using systems like Epic, Cerner, or other EMRs.
  • Customer Service – Understanding patient interaction, front-desk etiquette, and conflict resolution.
  • Ethics in Healthcare – Understanding patient rights, professional boundaries, and ethical standards.
  • Taking Vital Signs – Accurately measure blood pressure, pulse, temperature, and respiration.
  • Venipuncture and Injections – Perform blood draws, give injections, and handle specimens.
  • Medical Charting – Document accurately and efficiently in patient records.
  • Performing EKGs – Set up and run electrocardiograms.
  • Assisting with Exams and Procedures – Set up instruments and assist physicians during procedures.
  • Scheduling and Office Management – Manage patient appointments, referrals, and front desk duties.
  • Handling Medical Billing and Coding – Enter and process insurance information and codes.
  • Use of EHR/EMR Systems – Navigate and input data into digital record systems.
  • Sterilizing Instruments – Clean and maintain clinical tools following protocols.
  • Communicating Effectively – With patients, physicians, and coworkers, both verbally and in writing.

Nice To Haves

  • EMT – Basic or Higher (Such as paramedic) or Emergency Medical Responder (EMR)
  • >1 year experience
  • Valid Driver’s License
  • Certification in the area of study

Responsibilities

  • Measure and record patients' vital signs including blood pressure, pulse, temperature, and respiration.
  • Prepare individuals for medical examinations and assist healthcare providers during evaluations.
  • Assist with medical procedures.
  • Assist with the physical transfer of patients (such as by wheelchair, stand by assistance with people walking with canes or walkers).
  • Assist with showers and basic hygiene if needed by a patient.
  • Draw blood and prepare specimens for lab designated pick-up.
  • Obtain basic medical histories and information about current health concerns or symptoms and document the histories in the medical record.
  • Document findings accurately in medical records in accordance with facility policies and HIPAA regulations.
  • Assist with getting documentation from the patient’s primary care physician, hospitals, pharmacies and other health care providers, and placing records on chart.
  • Assist in the distribution or “passing” of prescribed medications as directed and supervised by licensed nursing staff, adhering to correctional healthcare protocols.
  • Ability to give a subcutaneous / intramuscular/ subcutaneous injection.
  • Ability to administer Narcan and epinephrine in a medical emergency situation.
  • Monitor for and report any adverse reactions or patient concerns related to medications.
  • Assist with scheduling follow-up visits, offsite appointments, and coordination with other departments.
  • Communicate effectively and professionally with inmates, correctional staff, and healthcare providers.
  • Follow all facility procedures related to safety, security, infection control, and patient confidentiality.
  • Maintain awareness of surroundings and follow correctional protocols at all times.
  • Other duties as assigned.
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