Medical Assistant

MonarchWest Hollywood, CA
Onsite

About The Position

The concierge practice focuses on midlife care, menopause, and sexual health, and is dedicated to delivering personalized, high-quality, patient-centered care in an elevated and supportive environment. We provide thoughtful, comprehensive care with a strong emphasis on access, continuity, and an exceptional patient experience. The Medical Assistant plays a key role in supporting the provider in delivering exceptional clinical care while ensuring each patient feels informed, comfortable, and well-supported throughout their visit. This position is ideal for an individual who values both clinical excellence and a high-touch patient experience.

Requirements

  • Certified or Registered Medical Assistant
  • Phlebotomy training and hands-on experience required
  • Minimum of 3+ years of experience in gynecology required
  • Excellent bedside manner and strong patient service skills
  • High level of attention to detail, organization, and professionalism
  • Ability to thrive in a concierge-style, patient-focused environment

Nice To Haves

  • Preferred experience includes assisting with IUD placements, Pap smear collection, vaginal swabs, and hormone lab workflows.
  • Prior experience in gynecology, urology, or women’s health strongly preferred
  • Familiarity with Athenahealth (Athena) is a plus

Responsibilities

  • Assist the provider with examinations and in-office procedures, including gynecologic exams (speculum and bimanual exams), Pap smears, STI swabs, vaginal cultures, endometrial biopsy setup, and IUD insertions/removals (setup, sterile field preparation, instrument handling, and patient positioning support)
  • Prepare exam rooms and maintain a clean, organized clinical environment with full procedural readiness for gynecologic procedures (IUD kits, biopsy instruments, culture swabs, colposcopy setup if applicable)
  • Perform phlebotomy and specimen collection
  • Obtain and document vital signs and patient medical histories, including gynecologic history (cycle tracking, perimenopausal symptoms, contraceptive history, sexual health history, pelvic pain, bleeding patterns, and PMS/PMDD screening)
  • Educate patients on procedures, treatment plans, and follow-up care, including coordinating lab orders and assisting with specimen collection.
  • Manage clinical documentation within the electronic medical record (EMR)
  • Coordinate care and communicate effectively with front desk and administrative staff
  • Ensure compliance with infection control, safety protocols, and HIPAA regulations
  • Sterilize, process, and maintain clinical instruments and equipment
  • Monitor inventory and order clinical supplies as needed
  • Triage phone calls related to clinical questions, results, and patient concerns when appropriate
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