Clinical Services Rep. Medical Assistant (Rockhill)

Prisma Health Urgent Care•Rock Hill, SC

About The Position

Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support smooth clinic operations in a fast-paced, team-oriented clinical environment. The role includes patient preparation, triage, documentation, specimen collection, medication administration, clinical procedures, and administrative support. The Medical Assistant will also assist with Occupational Medicine services and help maintain compliance with healthcare regulations and quality assurance requirements. This is a full-time position with three 12-hour shifts, 8 AM to 8 PM, and no overnight shifts. The position requires flexibility to work weekends and holidays and to travel to other Prisma Health Urgent Care locations as needed. Prisma Health Urgent Care describes opportunities for professional growth and a focus on work-life balance.

Requirements

  • Be certified or registered as a Medical Assistant through an accredited organization, such as AMT for RMA/NHA or AAMA for CMA.
  • Proficiency in venipuncture, injections, and clinical procedures.
  • Experience using Electronic Medical Records (EMR) software.
  • Ability to work 12-hour shifts, weekends, and holidays.
  • A positive, proactive approach to patient care and collaboration.

Nice To Haves

  • One or more years of healthcare experience; urgent care or emergency room experience is a plus.
  • EPIC EMR experience is preferred.
  • New graduates may be trained.

Responsibilities

  • Prepare patients for examinations and treatments, ensuring they are comfortable and informed.
  • Perform triage and accurately take vital signs.
  • Obtain and document patient histories in the Electronic Medical Record (EMR) system in a timely manner.
  • Collect routine laboratory specimens, including blood, urine, and oral swabs.
  • Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
  • Start IVs, place catheters, and perform splinting when necessary.
  • Perform basic clinical, aseptic, and laboratory procedures to support patient care.
  • Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
  • Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
  • Perform office procedures and general administrative tasks, and operate office medical equipment.
  • Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
  • Travel to other Prisma Health Urgent Care locations as needed to support staffing and operational needs.

Benefits

  • Medical, dental, vision, prescription, and pet insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Certification reimbursement
  • Leadership opportunities and professional development
  • Employee Assistance Program (EAP) and wellness initiatives
  • Three 12-hour shifts and no overnight shifts
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