Clinical Services Rep. Medical Assistant (Aiken Mall)

Prisma Health Urgent Care•Aiken, SC

About The Position

Prisma Health Urgent Care is seeking a Medical Assistant to provide hands-on patient care and support efficient clinic operations in a fast-paced, team-oriented clinical environment. The role offers a full-time schedule of three 12-hour shifts, from 8 AM to 8 PM, with no overnight shifts. The employee may be required to travel to other Prisma Health Urgent Care locations to support staffing and operational needs. The Medical Assistant prepares patients for examinations and treatments, performs triage and takes vital signs, documents patient history in the Electronic Medical Record (EMR), collects routine laboratory specimens, administers medications and non-intravenous injections, and performs clinical procedures such as starting IVs, placing catheters, and splinting. The position also supports occupational medicine services, performs basic clinical and laboratory procedures, maintains regulatory compliance, handles administrative duties, and oversees quality assurance and CLIA-waived laboratory requirements.

Requirements

  • Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT for RMA/NHA or AAMA for CMA.
  • Proficiency in venipuncture, injections, and clinical procedures.
  • Experience using Electronic Medical Records (EMR) software.
  • Ability to work 12-hour shifts, weekends, and holidays.
  • A positive, proactive approach to patient care and collaboration.

Nice To Haves

  • One or more years of healthcare experience; urgent care or emergency room experience is a plus.
  • EPIC experience is preferred.

Responsibilities

  • Prepare patients for examinations and treatments, ensuring they are comfortable and informed.
  • Perform triage and accurately take vital signs.
  • Obtain and document patient history in the Electronic Medical Record (EMR) in a timely manner.
  • Collect routine laboratory specimens, including blood, urine, and oral swabs.
  • Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
  • Start IVs, place catheters, and perform splinting when necessary.
  • Perform basic clinical, aseptic, and laboratory procedures to support patient care.
  • Assist with occupational medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
  • Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
  • Perform office procedures and general administrative tasks, and operate office medical equipment.
  • Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
  • Travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs.

Benefits

  • Medical, dental, vision, prescription, and pet insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Certification reimbursement.
  • Leadership opportunities and professional development.
  • Employee Assistance Program (EAP) and wellness initiatives.
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