Medical Assistant - Pain Management (MA, CMA, EMT considered)

Summit Health CityMD•Bend, OR

12d

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role prepares examination rooms and visit information, escorts patients, supports efficient patient flow, and cleans rooms after examinations. It also includes telephone support, appointment scheduling, supply stocking and ordering, daily encounter reconciliation, and timely communication of concerns to a supervisor or manager. The position provides patient care within the employee’s scope of practice, obtains and documents vital signs, updates medication and allergy information in the EHR, follows prescription and refill procedures, enters orders and referrals in the practice management system and EHR, and observes safety precautions when administering medications and disposing of medical waste. The Medical Assistant maintains proficiency with department-specific equipment, facilitates transitions of care to a UCC or hospital, provides scribing services, and demonstrates flexibility with work schedules. The role may require commuting to satellite offices as needed. An annual bonus of up to $8,000 is available.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation and pertinent information for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer and direct telephone calls or take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues to the supervisor and/or manager promptly and appropriately.
Perform duties within scope of practice and obtain vital signs accurately and completely as required.
Document appropriately in the EHR; review and update medication lists and document known allergies.
Follow prescription control and prescription refill procedures.
Enter orders and schedule appointments in the Practice Management System and EHR.
Provide referrals and consult orders appropriately and promptly in the Practice Management System and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
Facilitate transition of care to a UCC or hospital.
Provide scribing services.
Demonstrate flexibility with various work schedules and perform other duties as assigned or needed.