Medical Assistant - Finger Lakes Region (Per Diem)

Rochester Regional Health•Oaks, OK

2d•$18 - $20

About The Position

As a Medical Assistant in the Neurosciences department, you will provide customer service and communication that support patient care and smooth day-to-day office operations. The role includes clinical support, patient interaction, administrative duties, and practice support. The position is per diem, with a Monday–Friday daytime schedule, at Hagen/RGH in Rochester, New York.

Nice To Haves

Strong customer service, computer, and communication skills.

Responsibilities

Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
Assist providers and nursing staff during procedures and clinical care activities.
Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
Provide patient education and instructions under provider or RN guidance.
Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
Order and track clinical supplies; assemble information packets and support provider communications.
Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
Facilitate patient communication, including mailing provider updates and assisting with MyCare sign-up.
Escort patients to ancillary services such as the lab or radiology as needed.
Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
Compile data from patient records for quality assurance and improvement activities when requested.
Process payments and charge entry; manage non-clinical office supplies and distribute mail.
Perform other duties as assigned to ensure smooth practice operations.