Medical Assistant

PainPoint Health•South Bend, IN

9d•Onsite

About The Position

Looking for a rewarding healthcare career with a consistent weekday schedule? Join APAC, a Joint Commission-accredited leader in advanced, multidisciplinary pain management. You'll work alongside a collaborative team providing patient-centered care through innovative interventional procedures, physical therapy, and psychological support, all while making a meaningful difference in patients' lives. About APAC APAC provides advanced, multidisciplinary pain management designed to help patients reclaim their lives. Our approach combines interventional procedures, physical therapy, and psychological support to address patients' needs from multiple perspectives. Our commitment to quality care and collaboration creates an environment where healthcare professionals can grow while making a meaningful impact.

Requirements

High school diploma or GED required
At least 1 year of experience in a healthcare setting
Medical Assistant certification may be required
Knowledge of medical terminology, spelling, and office ethics
Proficiency with Microsoft Office Suite or related software
Understanding of basic clerical procedures, including recordkeeping and filing
Knowledge of patient confidentiality requirements

Nice To Haves

Strong verbal and written communication
Excellent interpersonal and customer service skills
Strong organization and attention to detail
Ability to work independently and manage multiple responsibilities
Professional, compassionate approach to patient care
Commitment to maintaining patient confidentiality

Responsibilities

Answer phones, schedule appointments, and check patients in and out
Obtain patient information, medical histories, vital signs, test results, and other clinical data
Maintain accurate and confidential patient records and ensure required forms and consents are completed
Prepare examination and treatment rooms, equipment, instruments, and medical supplies
Manage medical supply inventory and stock exam rooms appropriately
Prepare, order, and administer medications under physician direction and supervision
Assist practitioners with medical procedures and other patient care activities
Assist with pre- and post-procedure patient transfers
Provide compassionate support and assistance to patients and families
Schedule and reschedule appointments, including managing waitlists and offering earlier openings when available
Schedule follow-up appointments at checkout or document the reason when an appointment cannot be scheduled
Maintain compliance with HIPAA, OSHA, and other healthcare regulations and complete required annual training