Medical Assistant InstaCare and KidsCare

Intermountain Health•Riverton, UT

1d•Onsite

About The Position

The Medical Assistant provides care to patients with acute and chronic needs in an ambulatory clinic setting. Under the direction of a clinician, the role supports patient visits by gathering information relevant to patients’ visits and conditions. The Medical Assistant communicates with patients by telephone and in person and collaborates with cross-functional teams to support patient care. Attention to detail and follow-through are important to delivering needed care.

Requirements

Successful completion of a Medical Assistant program, or one year of Medical Assistant experience, or a current RN/LPN license.
Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
Basic computer skills, including word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI).
Ability to perform the physical duties described, including walking, standing, assisting with patient transfers, and handling supplies and equipment.

Nice To Haves

Experience in an outpatient clinic or other healthcare setting.
Computer literacy in electronic medical record (EMR) systems and other relevant software.
Current national Medical Assistant certification or registration as an RMA (AMT), NCMA, CCMA, or CMA (AAMA).
In Utah, certified caregivers with less than one year of Medical Assistant experience may attend a yearlong Medical Assistant residency program.

Responsibilities

Assist the clinician in providing patient care and gather information relevant to the patient's visit and condition.
Communicate clearly with patients through telephone and in-person interactions.
Collaborate with cross-functional teams on patient care.
Assist with transporting and ambulating patients and obtaining and distributing supplies and equipment.
Document patient care and access information using computer systems.
Protect patients’, members’, and caregivers’ privacy, confidentiality, and protected health information.