Medical Assistant - Research Per Diem

Beth Israel Lahey Health•Boston, MA
•$21 - $28

About The Position

The Medical Assistant - Research collaborates with the investigator team to provide clinical support and care during research protocol visits. The role involves extensive interaction with research study teams, study participants, medical staff practitioners, and medical center personnel. Under the direction of research study investigators, a study physician, and/or a nurse, the Medical Assistant performs clinical activities in the context of research protocols. The position does not include activities requiring licensure. Responsibilities include supporting participant visits through vital signs, EKGs, phlebotomy, monitoring, and the setup, use, and removal of physiologic equipment for data collection and export. The Medical Assistant assists with routine procedures, gathers and communicates participant information, performs lab tests and specimen handling, provides test and procedure instructions, schedules follow-up appointments, and collaborates with RNs on participant care plans. The role also includes safety support under RN supervision, escorting participants, front-desk phone and reception coverage, attending meetings and training, and other requested support activities. Staff must be vaccinated against influenza as a condition of employment.

Requirements

  • Associate’s degree in a healthcare-related field or MA certification.
  • Basic Life Support certificate, or obtain BLS within 30 days of hire.
  • Basic computer familiarity and ability to navigate web-based applications at a basic level.
  • 0–1 year of direct patient care experience in a clinical or research setting, such as experience as a medical assistant, patient care technician, or clinical nursing assistant; alternatively, nursing or medical student experience with completion of one clinical rotation.
  • Ability to communicate clearly and effectively in written English.
  • Ability to comprehend and converse in English with medical center staff, patients, families, and external customers.
  • Ability to provide respectful, professional, service-oriented customer care and remain calm in stressful situations.
  • Competence to provide patient care to young adults ages 16–30 and middle-aged adults ages 30–60.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently, and to stand and/or move around for most of the shift.
  • Must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Perform research support activities including taking vital signs, conducting EKGs and phlebotomy, monitoring participants, and setting up, using, and taking down physiologic equipment for data collection, downloading, and export.
  • Assist during routine procedures; obtain complete and accurate information from participants and communicate it to clinical and research staff.
  • Perform lab tests and collect and process specimens.
  • Provide participants with instructions for specific tests and procedures.
  • Schedule follow-up tests and appointments using hospital or Clinical Research Center systems.
  • Collaborate with an RN to execute a participant’s care plan.
  • Develop and maintain competencies as delegated by the manager or director.
  • Support the safety of participants identified as at risk for preventable injury by implementing nursing safety interventions or using protective devices under RN supervision; report participant activity to the RN promptly.
  • Escort participants to ancillary service areas such as radiology and the lab as needed.
  • Perform other support activities requested by managers or clinical providers.
  • Attend assigned educational or training sessions and participate in staff meetings.
  • Provide intermittent phone and reception coverage at the front desk.
  • As needed, perform duties related to clinical research studies in other areas or clinics.
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