Medical Assistant - Willing to Train!

Eye Care Partners•New Albany, IN

9d•Hybrid

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. This role, titled Medical Assistant (Ophthalmic Technician) - Willing to Train!, is with Bennett & Bloom Eye Centers and is located in New Albany, IN. Travel to other offices will be required as needed, with mileage reimbursement provided. The company offers a full benefits package, competitive pay, and paid time off. The position requires full-time hours that will vary within business hours of Monday-Friday 7:30 am-5:00 pm, with potential for slightly earlier or later work as needed. An Ophthalmic Technician is a valuable asset to an Ophthalmologist, assisting in providing excellent patient care and performing initial testing using equipment to prepare patients for examination. The employee will handle a wide range of duties.

Requirements

High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Dilation, refraction, pressures
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

Medical/eyecare experience highly preferred
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Responsibilities

Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests
Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Comply with all company policies and procedures including HIPAA
Verify patient information by interviewing patient
Recording medical history, current medications and confirming purpose of visit
Records all data in the patient's Electronic Medical Record (EMR)
Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
General office duties and cleaning to be assigned by manager