Medical Assistant

Marin Community Clinics•San Rafael, CA

11d•$26 - $30•Onsite

About The Position

Marin Community Clinics, founded in 1972, is a multi-clinic network providing integrated primary care, dental, behavioral, specialty, and referral services. As a Federally Qualified Health Center (FQHC), they serve nearly 40,000 individuals annually in Marin County and have received national awards from HRSA. Their mission is to promote health and wellness through excellent, compassionate care for all. The Medical Assistant will perform a wide range of duties in the clinic, primarily assisting in patient examinations and treatments under the direction of a Physician, Physician Assistant, and/or Family Nurse Practitioner. This role involves greeting patients, updating records, performing standard care procedures, and working closely with the Care Team. This position reports to the Medical Assistant Supervisor.

Requirements

High school diploma or equivalent.
Certification from an accredited Medical Assistant educational program.
Current BLS certification from an accredited organization is required.
Excellent interpersonal Skills
Ability to communicate clearly and effectively with patients and others in a courteous and friendly manner at all times.
Strong written and verbal English skills.
Knowledge of patient care and examination procedures.
Understanding of medical practices, administrative process and organizational polices.
Demonstrated computer skills and experience with MS Office.
Ability to multitask in a fast pace community clinic environment.
Strong time management skills and attention to detail.
Ability to work in a team environment setting.
Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer.
Must be able to lift up to 25 pounds at times and move medical equipment.
Fine motor hand movements typical of performing standard medical procedures.
Able to read charts graphs and readings on medical equipment.
Fulfill Immunization and fit for duty regulatory requirements.

Nice To Haves

Completion of an externship program prior to graduation of Medical Assistant program desired.
A minimum of 0-6 months of Medical Assistant work experience post graduating from Medical Assistant program preferred.
Prior experience working with under-served communities in a community health clinic environment highly desirable.
Bilingual (Spanish/English) language skills preferred.
Prior experience using Electronic HealthCare Records (EPIC, OCHIN, NextGen) a plus.
Flexibility / availability in schedules and shifts a plus.
May occasionally work outdoors and in inclement weather.

Responsibilities

Escorts patients to the exam room and interviews patients to obtain medical information and measure their vital signs including pulse rate, temperature, height and weight.
Consistently uses good customer service, empathy and cultural sensitivity with patients throughout their encounters.
Administers patient screeners and adheres to care guidelines such as ACEs, PHQ, Columbia and others that may be sensitive in nature.
Accurately and promptly records information in Electronic Health Record (EHR).
Prepares treatment rooms for examination of patients, keeping the rooms neat and clean.
Uploads ultrasounds, patient photos, screen questionnaires in EHR.
Cleans and sterilizes instruments In accordance with department’s policy and OSHA guidelines.
Works on in-box tasks sent by Provider or other members of the care team for follow up.
Arranges and coordinates video visits between providers and patients using a telehealth visit platform and troubleshoots any technical issues with patients.
Maintain medication supplies, checking for expiration date, and keeping exam rooms stocked.
Operates electrocardiograph (EKG) and other equipment to administer routine CLIA waived diagnostic tests and/or calls medical facility or department to schedule patients for tests.
Gives injections or treatments, and performs routine laboratory tests.
Follows policies and procedures including universal precautions as defined by OSHA’s guidelines on Bloodborne Pathogens and Hazardous Materials standards.
Participates in and adheres to Care Team processes and procedures.
Works to demonstrate MCC’s mission and values in all aspects of job performance.
Maintains confidentiality in strict accordance with department policy and HIPPA guidelines.
Attends and participates in required meetings, training and educational programs.
Performs administrative duties including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments.
Help manage provider schedules, patient flow and provide wait time updates.
Performs other related work as assigned.