About The Position

The Medical Assistant supports office operations and patient care for an adult and pediatric medicine practice in Plainfield, Indiana. The role supports administrative systems, procedures, policies, projects, front-office functionality, and supply procurement, serving associates, physicians, and patients. The Medical Assistant provides patient care directly or through delegation, monitors for signs that patients may be at risk, responds to and appropriately triages telephone calls, and provides patients with reassurance, teaching, and direction. The role supports efficient healthcare delivery throughout each visit by preparing patients for examinations, obtaining and documenting patient information and vital signs, maintaining accurate medical records, communicating abnormal signs and symptoms to physicians, and helping patients understand discharge instructions. Under physician supervision, the Medical Assistant assists with testing and treatment procedures, performs prescribed laboratory tests and treatments, helps prepare for minor surgeries and physicals, and supports referrals, testing, admissions, and follow-up on test results. The position also maintains clinical supplies and equipment, keeps exam rooms clean and organized, and ensures instruments are sterile and equipment is working properly. Additional duties may be assigned, and responsibilities may change with or without notice.

Requirements

  • Graduation from a Medical Assistant Program or accredited Nursing Program, or certification or registration as a Medical Assistant.

Responsibilities

  • Provide patient care directly or through delegation and recognize normal and abnormal parameters that may indicate a patient is at risk.
  • Respond to telephone calls and triage them appropriately; provide patients with reassurance, accurate teaching, and direction.
  • Support efficient delivery of healthcare services throughout patient visits.
  • Maintain complete, accurate, and updated medical records.
  • Initiate patient contact and prepare patients for examination; obtain and document vital signs, weight, age, temperature, blood pressure, pulse, respiratory information, history, and chief complaint.
  • Observe patients with abnormal signs or symptoms, communicate their condition to the physician, and document it in the medical record.
  • Ensure patients understand physician instructions upon discharge.
  • Enter patient medical record information and charge information into the electronic medical record for billing.
  • Assist physicians with testing and treatment procedures, including applying splints and dressings, and follow through on physician orders.
  • Assist with sample medications and medication logs.
  • Arrange and administer necessary patient testing or admission, obtain appropriate referrals, retrieve test results, and notify patients as needed.
  • Assist physicians in preparing for minor surgeries and physicals.
  • Obtain appropriate consent before invasive procedures or immunizations.
  • Distribute patient education materials and assist with patient instruction, confirming understanding of treatment and medication use.
  • Perform prescribed laboratory tests and treatments and help maintain the laboratory log.
  • Maintain and organize patient education materials, supplies, and equipment for clinical care areas; ensure exam rooms are appropriately stocked.
  • Keep exam rooms clean, free of waste, and organized according to cleaning protocol; ensure instruments are sterile and equipment is in working order.
  • Perform other duties as assigned.
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