Medical Assistant - Newport

Brown Medicine•Baltimore, MD

2d•$18 - $30•Onsite

About The Position

The Medical Assistant provides clinical and administrative support in an ambulatory setting, following established policies, procedures, and practice protocols. The role works under the general supervision of a Licensed Independent Practitioner and reports to the Ambulatory Clinical Manager, Practice Manager, or other assigned supervisory personnel. The Medical Assistant provides age-appropriate care for geriatric, adult, adolescent, and pediatric patients while supporting patient- and family-centered care and taking patients’ developmental stages and cultural needs into account. Employees are expected to demonstrate Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, along with its Success Factors: Instill Trust, Value Differences, Patient and Community Focus, and Collaborate.

Requirements

High school diploma or equivalent.
Ability to read, write, and speak English.
Basic Life Support (BLS) certification.
Graduate of a formal Medical Assistant training program or at least three years of Medical Assistant experience.

Nice To Haves

Medical Assistant certification.

Responsibilities

Work respectfully and effectively within the scope of training and capabilities.
Follow established practice, clinic, and office workflows to support quality and efficiency.
Review and update patient records before visits, identify services needed under established protocols, and communicate point-of-care reminders to providers through the EMR.
Prepare patients for examinations and treatment by escorting them to exam rooms; obtaining and recording vital signs and weight; documenting chief complaints; completing medication reconciliation and health histories; recording pain scores; and completing required EMR questionnaires.
Support efficient patient flow throughout the practice, clinic, or office.
Review health maintenance and chronic illness needs and perform or initiate services according to established protocols and standing orders.
Perform point-of-care testing, including blood pressure, EKG, pulse oximetry, Hgb A1-C, glucose, urinalysis, urine HCG, rapid strep testing, and other approved tests.
Document allergies, medications, and medical, surgical, and family histories, and initiate pharmacy benefit verification as needed.
Assist providers with physical examinations and procedures using appropriate aseptic techniques and established protocols.
Administer vaccines and place PPDs according to practice or clinic protocols.
Complete post-visit follow-up, ensuring blood and other specimens are properly labeled, documented, and sent to the laboratory.
Track laboratory orders and results, ensure information is entered into the medical record, conduct patient outreach and reminders as needed, and promptly report abnormal results to the physician or nurse.
Follow up on specialty referrals and other services, track consultation reports, update the EMR, and contact patients about outstanding referrals.
Check for pending prescription refill requests.
Clean and prepare examination rooms between patients and ensure rooms are stocked for upcoming appointments.
Explain programs, procedures, tests, and preparation instructions to patients; provide education about care coordination and appropriate use of emergency services; and document identified barriers to care.
Schedule tests and follow-up appointments, pre-register patients, verify demographic and insurance information, and obtain prior authorizations as needed.
Monitor and order supplies, clean medical equipment, report broken or missing equipment to management, and check medication and supply expiration dates, removing and reporting expired items.
Assist with administrative office duties, including mailing patient reminders and correspondence.
Manage time effectively and use slower periods to prepare for upcoming patient and practice needs.
Maintain quality assurance, safety, environmental, and infection-control standards according to established policies and procedures.
Protect patient privacy and confidentiality.
Maintain a positive attitude and participate actively in a team-based approach to patient care.
Support patient-centered medical home goals by demonstrating flexibility and willingness to adapt to change.
Perform other related duties as required.