Medical Assistant

Pediatric Associates Family of Companies • San Antonio, TX

9d

About The Position

The Medical Assistant performs quality, team-based patient care under the direct supervision of a clinician, supporting clinical and administrative functions in a safe, friendly environment. The role supports clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients.

The position is patient-facing and involves direct patient care. Work may rotate between the office and remote/telework, and travel to other office locations may be required 15%–20% of the time, with reimbursement under company policy. Designated float staff may be assigned to multiple office locations.

Requirements

• High school diploma or equivalent.
• MA diploma or certification, or a minimum of three years of Medical Assistant experience in lieu of the diploma or certification.
• Active BLS certification.
• A driver's license upon hire and for the duration of employment.
• Ability to support and reassure pediatric patients and their families using excellent interpersonal, organizational, and customer service skills.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology, immunization, and medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting.
• Experience commensurate with education.
• For medical foreign doctors: a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.

Responsibilities

• Welcome and room patients, and prepare exam rooms by ensuring cleanliness, infection control, and appropriate supplies.
• Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
• Collect and document patient history, medications, allergies, and chief complaint in the electronic medical record.
• Prepare patients for examinations and assist clinicians during routine procedures.
• Perform basic vision, hearing, and developmental screenings.
• Administer vaccines and medications using established protocols and buddy-check processes.
• Collect routine laboratory specimens, including capillary blood, urine, throat swabs, and nasal swabs, and process them appropriately.
• Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
• Provide basic first aid and wound care as directed.
• Reconcile medications and vaccines in the electronic medical record and state registry.
• Maintain accurate patient records and organize or scan documentation.
• Provide patient education using approved materials.
• Ensure proper vaccine handling and storage compliance.
• Assist with scheduling, referrals, and completion of routine forms.
• Respond to patient messages and escalate concerns appropriately.
• Observe and report changes in patient condition to the clinician.
• Maintain a safe, clean clinical environment.
• Follow HIPAA, safety, infection-control, and organizational information-security policies, and protect sensitive information including ePHI and PHI.
• Support team workflow and assist colleagues as needed.
• Perform other duties as assigned.

Benefits

• $1,000 sign-on bonus for eligible external new Medical Assistant or Medical Receptionist hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
• Reimbursement for required travel to other office locations under company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED