Medical Assistant - Nashville, TN

QualDerm Partners•Nashville, TN

4h•Onsite

About The Position

A Medical Assistant will assist the provider(s) with patient care, creating an atmosphere that reflects the high standards and care patients expect from this practice. The ideal candidate will be cheerful, friendly, polite, tactful, and professional in appearance and manner, with excellent communication skills and a strong commitment to patient confidentiality. They must be able to evaluate and respond to patient needs, relay doctor's instructions effectively, and be a respectful team player. QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our purpose is to educate, protect, and care for skin, providing comprehensive skin care to help patients achieve healthier and more beautiful skin. We are dedicated to making high-quality skin care more accessible and timely, while fostering a rewarding work environment. We pride ourselves on being a place where people want to work, with team members collaborating to ensure extraordinary patient care.

Requirements

High School Diploma required
Medical Terminology knowledge
1-2 years' experience in a medical office (dermatology practice preferred)

Nice To Haves

Certified Medical Assistant preferred

Responsibilities

Fulfill patient care responsibilities as assigned, assist doctor with patient care.
Escort patient to and from exam room, help patient prepare for exam. Review Health History to make sure it is complete and updated.
Clean/straighten exam room and empty laundry bin between patients.
Organize patient flow according to protocol (as scheduled with any late appts working into the schedule on providers discretion)
Assure smooth patient flow by prioritizing the following: rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider(s) needs; assisting provider(s) during exams and procedures, and returning patient/pharmacy calls in a timely manner.
Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by the provider.
Prepare path/lab specimens per protocol; complete path/lab requisition forms accurately and completely; document specimens in path log.
Review pathology and lab results with patients per provider’s instructions.
Document visit in EMR clearly and accurately as directed.
Respond to patient questions in office and on phone as instructed.
Schedule surgical procedure appointments on computer as necessary.
Phone prescriptions and refills to pharmacy per provider’s instructions.
Be familiar and compliant with OSHA Blood Borne Pathogen standards.
Clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.
Maintain medication samples and discard out-of-date supplies.
Maintain infection control policies of office.
Upkeep and cleanliness of exam rooms, supply cabinets, and drawers always well stocked.
Ordering, sorting, storing, restocking, and inventory of all medical supplies.
Document all medical instructions given to patients.
Knowledgeable and compliant of HIPAA privacy standards.
Knowledgeable of all products and procedures in office. Be able to explain both to patients.
Be knowledgeable of office financial policies and fees.
Obtaining preauthorization for medications required.
Schedule appointments for patients with other specialists, fax appropriate records if necessary.
Help with office housekeeping duties as directed.
Check and maintain eye wash station weekly.
Other duties as assigned by Practice Manager or Area Practice Manager.

Benefits

Competitive Pay
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
Disability Protection – Short-term and long-term disability coverage
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
Exclusive Employee Discounts – Save on products and services
Referral Bonus Program