Medical Assistant

Jupiter Medical Center•Lexington, MA

About The Position

The Medical Assistant is a multi-skilled specialist who assists the physician in all aspects of medical practice under the physician’s direct responsibility. The role supports patient care management, performs administrative and clinical procedures, and carries out supervisory functions associated with the position. The Medical Assistant is expected to follow ethical and legal standards of professional practice, recognize and respond to emergencies, and demonstrate professional conduct. The position includes obtaining and documenting vital signs and laboratory work; preparing patients for examinations; entering laboratory and imaging orders under clinical-provider supervision; collecting and preparing specimens; maintaining records and visit documentation; supporting appointments and telephone calls; and performing specialty-appropriate procedures such as suture or dressing removal. The Medical Assistant also follows up on pending results, processes provider-directed prescriptions and orders, supports patient education and communication of results under clinical supervision, maintains supplies, sterilizes instruments in accordance with OSHA requirements, and works within HIPAA regulations. The role calls for collaboration, peer support, effective communication, integrity, adaptability, emotional intelligence, and respect for diversity and inclusion. Physical requirements include prolonged sitting and periods of standing, bending, stooping, and stretching; manual dexterity for typing and computer entry; and the ability to push or pull up to 40 pounds and carry or lift up to 20 pounds. Annual education, in-service and health requirements, TB/PPD surveillance, and maintenance of required professional credentials must be completed. Management may revise duties or require different tasks as circumstances change.

Requirements

Graduate from an accredited medical assistant program; one year in a medical office setting is preferred.
BLS certification through the American Heart Association for Healthcare Providers.
Experience in medical assisting.
Experience as a medical assistant, including patient care skills and examination, diagnostic, and treatment-room procedures.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Computer skills and customer service skills.
Detail-oriented and self-motivated.
Ability to work independently and make sound decisions in a stressful environment.
Ability to sit for long periods and also stoop, bend, stand, and stretch.
Manual dexterity for typing and computer data entry.
Ability to push or pull up to 40 pounds and carry or lift up to 20 pounds.
Completion of annual mandatory education, in-service and health requirements, including attendance at new employee orientation; participation in the TB/PPD Surveillance Program; and maintenance of required professional licensing or certifications.

Nice To Haves

Medical Assistance Certification preferred.
One year in a medical office setting preferred.

Responsibilities

Obtain and document vital signs and laboratory work.
Prepare patients for examination.
Enter laboratory and imaging orders under the supervision of a clinical provider.
Collect and prepare laboratory specimens.
Label specimens and complete laboratory requisitions, including ICD and CPT coding; send specimens to the laboratory according to the patient’s insurance plan.
Update patient medical records.
Answer phones and schedule appointments.
Remove sutures and dressings as applicable to the specialty.
Chaperone clinicians during patient visits as needed.
Complete timely and accurate documentation of patient visits.
Reconcile laboratory results and orders and independently follow up on overdue pending results.
Perform duties in accordance with HIPAA regulations.
Process prescriptions and orders as directed by the provider.
Stock rooms, reorder supplies, confirm supplies are received as ordered, and follow up on incomplete or inaccurate orders.
Sterilize instruments in accordance with OSHA requirements.
Provide patient education within the scope of practice and as directed; communicate medical results under clinical supervision.
Ensure outside records are incorporated into the patient chart or Epic EHR.
Assist physicians in patient care management and perform administrative and clinical procedures under the physician’s direct responsibility.
Recognize and respond to emergencies and adhere to ethical and legal standards of professional practice.
Collaborate effectively, support peers, promote teamwork, communicate effectively, act with integrity, adapt to change, and promote diversity and inclusion.
Complete annual Joint Commission education, in-service and health requirements, new employee orientation, TB/PPD surveillance, and maintain required professional licenses or certifications.
Perform other duties as assigned.