Medical Assistant (MA) – Surgery – Full Time

Glendive Medical Center • Glendive, MT

1d • Onsite

About The Position

Glendive Medical Center is seeking a Certified Medical Assistant (MA) to join their Surgery and Infusion Services team. This role is crucial in providing direct patient care, coordinating appointments, maintaining accurate medical records, and guiding patients through their treatment. The MA will work collaboratively with providers and nursing staff in a supportive healthcare environment, contributing to a positive patient experience and ensuring the smooth operation of the clinic.

Requirements

• Successful completion of a CMA Certification from an Accredited Medical Assisting Program within twelve (12) months of hire.
• Current BLS certification or willingness to obtain upon hire.
• Strong communication and customer service skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple priorities in a busy healthcare setting.
• Commitment to patient confidentiality and safety.
• Collaborative approach to working with providers and healthcare teams.
• Ability to stand and walk for extended periods.
• Frequent bending, reaching, pushing, and pulling.
• Ability to lift and carry up to 25 pounds.
• Ability to perform essential job duties with or without reasonable accommodation.

Nice To Haves

• Experience in a medical office, clinic, infusion center, or surgical setting.
• Familiarity with medical terminology and electronic health records (EHRs).

Responsibilities

• Gather and document patient information including vital signs, height, weight, and medical history updates.
• Welcome and escort patients throughout the clinic while providing compassionate customer service.
• Complete follow-up communication after procedures and document outcomes in the medical record.
• Coordinate infusion and treatment appointments while ensuring required documentation is in place.
• Support communication between patients, providers, nurses, and other departments.
• Assist with patient education and appointment preparation as directed.
• Schedule appointments and maintain provider calendars.
• Update patient demographics, insurance information, and registration records.
• Verify insurance eligibility and authorization requirements.
• Respond to incoming phone calls and assist with patient inquiries.
• Facilitate referrals and coordinate care services as needed.
• Prepare and clean examination and treatment spaces.
• Monitor inventory levels and replenish clinical supplies.
• Follow infection prevention protocols and safety guidelines.
• Assist with departmental documentation and compliance activities.
• Contribute to an organized, efficient, and patient-centered environment.

Benefits

• Medical, Dental, Vision (Eligible after 59 days)
• Healthcare Spending Accounts (Eligible after 59 days)
• Employer-paid Life & Disability (Eligible after 59 days)
• 401(k) with employer match (Eligible after 30 days)
• Paid Time Off and Extended Illness Leave (Eligible after 30 days)
• Paid float holidays (Eligible after 30 days)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed