Medical Assistant

Orthopaedic Specialty Institute Medical Group of Orange County•Irvine, CA

14d•$0 - $23•Hybrid

About The Position

The Medical Assistant supports the Physician in delivering high-quality patient care by managing clinical documentation, coordinating communication between patients and care teams, and ensuring efficient daily clinic operations in accordance with established protocols.

Requirements

High School Diploma required.
Medical Assistant Certificate
Basic computer skills required
Medical Assistants should have a good working knowledge of medical terminology and anatomy.
Knowledge of first aid and CPR
Knowledge of safety and sanitation
Knowledge of compliance regulations set by state, federal and local law.
Understanding of EPM/EHR system.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.
Skill in analyzing, planning, organization, and prioritization.
Skill in establishing and maintaining effective internal and external working relationships.
Skill in verbal and written communication.
Ability to read and interpret medical documents.
Ability to set priorities among multiple requests.
Ability to interact easily and effectively with others.
Ability to share expertise and knowledge with staff to maintain and improve workflow.
Ability to respond to common inquiries or complaints from patients and/or co-workers.

Nice To Haves

Bachelor of Science and/or certification in Athletic Training preferred.
Experience in an Orthopaedic Practice preferred.

Responsibilities

Room patients efficiently, ensuring they are prepared for the physician visit and that all necessary documentation and vitals are completed.
Assist with examinations and routine procedures, including minor surgery.
Remove staples/sutures
Complete Meaningful Use and MIPS (Merit-based Incentive Payment System) documentation, ensuring compliance with federal quality reporting standards.
Answer incoming patient phone calls and return messages promptly, ensuring timely and professional communication.
Prepare Injections
Obtain authorization for treatment requests for HMO, WC, and PPO
Obtain patient estimates and communicate insurance coverage information to patients (Rivet)
Responsible for obtaining necessary waivers related to treatment and/or supplies.
Maintain timely and effective communication with the physician, clinic staff, and billing team to support coordinated patient care and workflow efficiency.
Stock and maintain cleanliness of exam rooms, ensuring a safe, organized, and fully equipped environment for patient care.
Prepare for clinic
Autoclave
Create/Submit Orders as directed by providers
Complete Patient Paperwork, under supervision of provider. This includes, but is not limited to – Disability, School or Work Notes, etc.
Respond to requests on behalf of the provider, including follow-ups with physical therapy offices and care coordination.
Review, respond to, and accurately upload incoming faxes to patient charts while maintaining an organized and up-to-date fax folder.
Prepare the daily clinic schedule and assemble patient clinic packets to ensure smooth and organized clinic operations.
Scan and accurately upload all patient documents into clinic folders and/or the EMR/EHR system in accordance with established protocols and workflows, ensuring records are complete and properly organized.
Review prior clinic days for missing documentation or notes and follow up with the provider to ensure timely completion.