Medical Assistant Endocrinology

Banner Health•Chandler, AZ

13d•Onsite

About The Position

The Medical Assistant assists clinicians and nursing staff in providing medical care and direct patient care, using specialized knowledge, judgment, and skills to support an excellent patient experience. Working directly with patients and families after check-in, the Medical Assistant prepares patients for exams and treatments, supports providers during exams and minor procedures, coordinates patient care, and performs clinical and administrative duties. The position works under the direct supervision of providers and collaborates with clinical staff, patients, families, and external health care contacts. The role includes rooming patients, monitoring patient flow and schedules, taking vital signs, administering injections or medications as authorized, communicating results, supporting procedures and procedure setup, completing referrals and prior authorizations, and obtaining medical records. Other responsibilities include maintaining complete patient documentation, supporting billing information, cleaning and disinfecting rooms and equipment, stocking supplies, and completing required onboarding and orientation activities. The primary work location is 1125 S. Alma School Rd., Suite 310, Chandler, Arizona, with occasional travel to the Mesa location as needed. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. A $2,000 sign-on bonus is offered to certified, experienced Medical Assistants; additional details are discussed with the recruiter.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification that meets applicable Meaningful Use requirements; examples include RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (test administered after 7/1/2017), or NCMA with current NCCT membership.
BLS certification; the posting specifies in-person, Banner-approved BLS Provider training.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
Positive attitude and ability to work as a team player.
Ability to work with a fast-paced provider, prioritize tasks, and multitask.

Nice To Haves

National Medical Assistant certification from AAMA, AMT, NCCT, or NHA.
Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Experience with EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with exams and minor in-office procedures, which may include phlebotomy, ear irrigation, and EKGs; act as a chaperone as needed and use appropriate precautions and personal protective equipment.
Prioritize patient flow through the clinical process and monitor schedules.
Coordinate patient care, including precertifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians in supporting patient care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate billing information in a timely manner.
Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks such as expired medications, equipment, and recalls.
Maintain effective communication with internal and external customers and contribute to a service-oriented team environment.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Complete referrals, prior authorizations, and assistance obtaining patient medical records.
Work as a team with back-office staff and support providers with procedures and procedure setup.