Medical Assistant - Full-Time (Commack, NY)
About The Position
The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role applies medical assistant skills to support primary patient care according to individual patient needs and within the employee’s scope of practice, under a physician’s direct supervision. The Medical Assistant maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The position provides clinical and administrative support for providers, patients, and office operations; helps with patient intake and care; and contributes to a safe, organized, and welcoming environment. It also requires protecting confidential patient information, following policies and procedures, supporting emergency response, and providing exceptional customer service.
Requirements
- High school diploma or GED.
- Prior experience and/or education as a Medical Assistant.
- Knowledge of EKG placement and processing in children.
- Ability to obtain laboratory tests via nasal swab and venipuncture.
- Professional and friendly demeanor.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Comfort with computers and Microsoft Office Suite.
- Willingness to learn medical software.
Nice To Haves
- Venipuncture experience.
- Prior pediatric experience.
- Experience with medical records.
Responsibilities
- Provide clinical and administrative support for providers, patients, and office operations.
- Greet and register patients as they arrive.
- Obtain medical history, patient vital signs, and intake information.
- Prepare patients for X-rays.
- Perform and document routine laboratory tests, such as throat and urine cultures.
- Irrigate and assist with wounds.
- Assist with laboratory quality-control testing.
- Support the patient care team and provide care within the scope of practice.
- Keep exam rooms and the front reception area stocked with adequate supplies.
- Maintain order and cleanliness in the waiting room.
- Follow standard safety practices and precautions.
- Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
- Follow policies and procedures, and report needed changes to the management team.
- Protect confidential patient care information.
- Take ownership of new and challenging requests and identify opportunities to add value.
- Assist patients with complaints and take an active role in service recovery when needed.
- Perform other duties as needed, including applying splints and assisting the nurse and/or provider with other medical procedures.
- Provide exceptional customer service.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
