Medical Assistant

Kintegra Health•Lexington, NC

About The Position

The Medical Assistant performs clinical and administrative duties in a healthcare setting. Clinical duties vary according to state law and may include taking medical histories and vital signs, explaining treatment procedures, preparing patients for examination, assisting providers during examinations, instructing patients about medications and special diets, preparing and administering medications, and drawing blood. The role may receive direction from an MD, mid-level provider, RN, LPN, or assigned supervisor. Administrative duties may include answering telephones, greeting patients, updating and filing medical records, scheduling appointments, handling correspondence, billing, and bookkeeping. The position also supports patient navigation, documentation, care coordination, infection control, supplies, quality improvement, and patient privacy. Kintegra Health is a community-sponsored, family-centered provider of health care, health education, and preventive care services regardless of ability to pay. The organization emphasizes accessible comprehensive primary care, preventive education, timely diagnostics and referrals, and an interdisciplinary approach to patient- and family-oriented care.

Requirements

High school diploma or GED.
RMA, CMA, or CCMA certification required.
BLS/CPR certification required.
One year of related work experience preferred, or on-the-job training for at least two years.
Ability to communicate effectively in English in person, by phone, and in writing.
Commitment to Kintegra Health's core requirements: Patient First, Build not Blame, Integrity and Honesty, Cooperation and Flexibility, and Culturally Sensitive care.

Nice To Haves

One year of related work experience is preferred.

Responsibilities

Fulfill patient care responsibilities as assigned and within the Medical Assistant scope of practice, including vital signs, procedures, and patient education.
Assist patients in navigating care throughout the encounter process to minimize ambiguity.
Accurately document all aspects of patient encounters required for job functions.
Track and document closed-loop communication with patients, including laboratory results, return calls, and refills.
Communicate with internal and external parties as needed to facilitate continuity of care.
Complete supportive assignments on time and without prompting, including performing controls, maintaining instruments, infection control, ordering, sorting and storing supplies, and restocking.
Provide patient teaching and support care plans.
Protect patient privacy and comply with HIPAA regulations.
Actively participate in quality improvement activities.
Participate in staff meetings as required.
Complete annual competencies within the required timeframe.
Communicate effectively in English in person, by phone, and in writing.
Perform other duties as assigned.