About The Position

The Medical Assistant supports patients and providers in an outpatient hematology oncology setting by performing basic direct patient care activities. The role may be filled by a certified or non-certified Medical Assistant, with pay based on experience and certification. Certified Medical Assistants are eligible for a $3,000 sign-on bonus paid over two years; non-certified Medical Assistants are eligible for a $1,500 sign-on bonus paid over one year. Certain stipulations apply. The position is based at Geisinger Wyoming Valley and is scheduled for 40 hours per week on the day shift. Work is typically performed in a clinical environment. The Medical Assistant is accountable for meeting job-specific obligations and complying with organizational policies and procedures; department-specific orientation competencies and skills may also be essential. Geisinger describes its purpose as caring for patients, members, students, colleagues, and communities, and emphasizes kindness, excellence, learning, innovation, and safety. It is an equal opportunity employer.

Requirements

  • High school diploma or equivalent (GED).
  • Basic Life Support certification within 6 months.
  • Communication skills.
  • Customer service skills.
  • Multitasking skills.
  • Teamwork skills.

Nice To Haves

  • At least 1 year of related work experience (preferred).
  • Medical Assistant certification; certified and non-certified applicants will be considered.

Responsibilities

  • Perform basic patient care, including taking vital signs and weights, assisting with ambulation, and helping patients dress and undress for examinations as directed by the provider and clinical supervisor.
  • Assist providers with preparation for minor procedures by gathering supplies and equipment, applying aseptic dressings, and opening supplies.
  • Obtain and accurately document patient information using the electronic medical record rooming tool.
  • Complete medication reviews.
  • Accompany providers and care team members during patient examinations and assist as directed.
  • Provide support and assistance to patients as needed.
  • Reinforce patient instructions to support understanding, adherence to treatment, and the plan of care.
  • Collect and prepare laboratory specimens and complete associated paperwork, forms, and documentation accurately and efficiently.
  • Report patient concerns and questions to the appropriate care team member and follow through as directed.
  • Immediately report patient safety incidents or issues, patient and family complaints, serious events, and environmental hazards to a supervisor.
  • Provide onsite service recovery as applicable or as delegated by a supervisor.
  • Complete Midas reports according to policy.
  • Transport non-controlled medications as needed; the role may have access to non-controlled medication storage and supply areas.
  • Inventory and order supplies based on established inventory levels.
  • Check for expired items and remove expired supplies from inventory.
  • Maintain a clean and organized work environment.
  • Clean equipment and routinely inspect its condition and operation as appropriate to the role.
  • Clean and prepare examination rooms between patients and ensure rooms have adequate supplies and equipment.
  • Perform high-level disinfection or sterilization according to policy and procedure.

Benefits

  • Health, dental, and vision benefits beginning on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
  • Company-paid life insurance, short-term disability, and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off that accrues quickly.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance.
  • Parental leave pay and military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; digital self-help tools; and other resources.
  • Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • Sign-on bonus of $3,000 for certified Medical Assistants, paid over two years, subject to stipulations.
  • Sign-on bonus of $1,500 for non-certified Medical Assistants, paid over one year, subject to stipulations.
  • A collaborative, cooperative, and collegial work atmosphere.
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