Medical Assistant

Southwest Womens Oncology/Optimum•Albuquerque, NM

9d•Onsite

About The Position

The Medical Assistant (MA) role at Optimum Human + Southwest Women's Oncology in Albuquerque, New Mexico, is crucial as they are often the first clinical contact for patients and significantly shape their experience. This position is not merely about routine tasks but involves being an essential clinical partner to physicians, advanced practice providers, and care teams across various specialties including gynecologic oncology, infusion therapy, hormone optimization, performance medicine, medical weight loss, and aesthetic services. The role emphasizes a blend of clinical precision and genuine human warmth, aiming to deliver new possibilities in medical care and human performance. The ideal candidate is someone who brings relentless positivity, a hunger to learn, and a drive to elevate others, taking ownership and valuing details, problem-solving, and patient-centered care.

Requirements

Completion of an accredited Medical Assistant program.
Registered or nationally certified Medical Assistant (CMA, RMA, or equivalent).
Current BLS certification.
Venipuncture certification required if applicable to the role.
Proficiency with clinical equipment including EKG machines, glucometers, pulse oximeters, spirometers, autoclave, blood pressure cuffs (adult, infant, pediatric), AED, nebulizer, and related devices.
Experience with medical software, EMR/practice management systems, and standard office technology.
Strong interpersonal, communication, and patient education skills.
Ability to remain calm, organized, and precise in a fast-paced specialty environment.
Compassionate, patient-centered approach to every interaction.

Nice To Haves

Experience in oncology, specialty care, or a multi-specialty clinical environment.
Familiarity with infusion therapy workflows and monitoring.
Experience with MISYS, E-Prescribe, or comparable practice management systems.

Responsibilities

Greet and room patients, escort to exam rooms, and establish a warm, professional environment.
Perform and document vital signs, patient histories, and pre-visit assessments accurately.
Assist physicians and APPs with procedures, examinations, and clinical tasks.
Administer medications, injections, and treatments as directed.
Operate clinical equipment including EKG machines, glucometers, pulse oximeters, spirometers, and other devices.
Prepare patients for procedures and explain clinical processes clearly and compassionately.
Provide discharge instructions and post-visit care guidance.
Serve as a calm, reassuring presence for patients.
Collaborate with physicians, APPs, infusion nurses, schedulers, and administrative staff for seamless care delivery.
Manage exam room turnover, supply inventory, and clinical readiness.
Communicate effectively with the care team regarding patient status, updates, and outstanding needs.
Maintain accurate, timely, and complete records in EMR systems.
Follow all safety, infection-control, HIPAA, and medication handling requirements.
Identify opportunities to improve workflows, processes, and the patient experience.
Participate in team huddles, training, and quality initiatives.