Medical Assistant - Senior Living

Curana Health, Inc.•Charlotte, NC

About The Position

Curana Health is seeking a dedicated, compassionate Medical Assistant to serve as a warm, visible presence in senior living communities. This concierge-style role builds relationships with residents, families, and community partners while providing clinical and administrative support to healthcare providers. The Medical Assistant helps ensure residents receive excellent, personalized care and serves as a liaison between community stakeholders and the care team.

Requirements

High school diploma or GED.
Experience working as a medical assistant in a healthcare setting; experience in geriatric or senior care is preferred.
Outgoing personality and enjoyment of interacting with people.
Organized and effective communicator.
Proficiency in Microsoft Office.
Positive attitude and strong interpersonal skills.
Passion for helping others and serving seniors.
Highly organized.
Reliable transportation, as the role involves travel between community sites.
Willingness to learn and contribute.

Nice To Haves

Certified Medical Assistant certification is strongly preferred.
Experience in a geriatric or senior care environment.

Responsibilities

Serve as a concierge and trusted point of contact in the senior living community, building relationships with residents, families, and staff.
Check in regularly with community leaders, including executive directors, nursing, sales, wellness, and leadership, to stay aligned on resident needs and priorities.
Attend community social events to connect with residents and families, build rapport, and strengthen Curana Health’s presence.
Act as a liaison between key stakeholders and communicate community needs to the care team.
Assist residents with needs as they arise and serve as a friendly, reliable resource.
Obtain new resident packets and ensure records are complete, accurate, and ready for the provider.
Coordinate care among specialists, therapy, home health, and other ancillary services.
Assist with front desk duties, including appointment management and scheduling.
Conduct monthly outreach with residents and families to assess needs and coordinate care consistent with the provider’s care plan.
Connect residents with local and regional social support services.
Greet residents, family members, and staff.
Take vital signs and prepare residents for visits, including rooming patients in a clinic setting.
Coordinate after-visit follow-up.
Complete diagnostic testing.
Manage and complete quality assurance monitoring.