Support Staff-Medical Assistant HealthTrac (54700)

HEALTH SOLUTIONS • Pueblo, CO

2d • Onsite

About The Position

HealthTrac @ Health Solutions is a premier wellness center focused on whole person care. You will be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community. We’re hiring a full-time Medical Assistant/Support Staff to join our team at our Cañon City location. We are seeking a reliable and organized Front Desk Medical Assistant to join our Family practice walk in clinic. This cross-trained role combines front desk responsibilities with selected medical assistant duties, focusing primarily on administrative support and preparation for minor procedures. The ideal candidate will be personable, detail-oriented, and capable of managing multiple tasks in a fast-paced clinical environment.

Requirements

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program and Current MA certification (CMA, RMA, CCMA, or equivalent)
• Strong communication and organizational skills
• Ability to multitask and maintain a calm demeanor under pressure
• Exceptional time management skills
• Flexibility and ability to easily adapt to change
• Well-developed documentation skills
• Computer proficiency with a minimum of 1 year office experience
• Valid Colorado driver’s license, and access to reliable transportation during work hours.
• CPR/First Aid
• Must already be authorized to work in the US; sponsorships are not available.

Nice To Haves

• Previous experience in a medical office setting is highly desirable
• Familiarity with EHR systems (e.g., Epic, Cerner, or similar)
• Two years of medical office/healthcare experience
• Knowledge of billing and medical electronic health records is preferred
• Spanish language skills

Responsibilities

• Greet and check in patients with professionalism and empathy.
• Schedule appointments and manage calendars for providers.
• Answer phone calls, respond to inquiries, and route messages appropriately.
• Verify insurance information and collect co-pays.
• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.
• Create a positive, respectful, and empathetic environment during all patient interactions.
• Assist with procedures, perform CLIA waived testing, specimen collection, and point-of-care testing.
• Ensure compliance with HIPAA, OSHA, and infection control standards.
• Prepare patients for examination, take vital signs (to include manual blood pressure), depression screenings, and document medical histories in the EHR.
• Perform EKG, Spirometry, Nebulizer treatments, Minor wound care and administration of IM and SQ injections.
• Participate in team huddles, quality improvement initiatives, and care planning meetings.
• Ensure proper documentation in the electronic health record (EHR).
• Restock supplies and maintain cleanliness of clinical areas.
• Support providers with administrative tasks such as printing patient education materials or updating charts.
• Works with insurance companies to obtain pre-authorizations and verify coverage requirements as needed for ordering services.

Benefits

• Paid holidays
• Generous PTO
• EAP
• Tuition reimbursement
• Retirement
• Insurance
• FSA
• Premier wellness program
• Medical, Dental, and Vision, with low deductibles
• Wellness benefits program available
• HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD
• Retirement 403(b) with employer match up to 6%
• Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
• Childcare
• Flexible work schedule
• Employee recognitions and celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED