Medical Assistant - SRS Float Pool - Per Diem - Day Shift - Intra-Unit/Dept Only

Sharp HealthCare•La Mesa, CA

13d•Onsite

About The Position

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. This role is part of the SRS Float Pool and is per diem with a day shift. The position requires flexibility to assist in other departments as assigned to meet staffing needs and travel to other sites as business needs arise.

Requirements

Certification of completion of a Medical Assistant Program.
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Nice To Haves

1 Year MA experience in related clinical area.
Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED
Hospital Corpsman (HM) - US Navy -PREFERRED

Responsibilities

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.
Demonstrates clinical knowledge and skill in assigned area and within scope of practice.
Administers medications safely and accurately per guidelines and written order, ensuring verification by a licensed person and documentation of all medications administered including two (2) patient identifier verification. No medication errors.
Prepares patients for examination or procedure.
Obtains complete and accurate consent for procedures/surgery.
Prepares and labels biopsies in a thorough and accurate manner.
Accurately documents patient care per protocol.
Partners with physicians to continuously learn and expand clinical knowledge base.
Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
Returns phone calls according to physician instruction.
May schedule patient appointments.
In partnership with physician, may review pre-printed teaching materials or written instructions from the provider with the patient.
Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management.
Acts as a positive role model and ensures appropriate service delivery.
Participates in clinical projects as directed by the physician or manager.
Organizes and completes daily requirements and responsibilities.
Ensures prompt and efficient return of messages according to established policy.
Troubleshoots and resolves problem calls.
Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards.
Follows policy and procedure for entering of OCM and utilization of IDX.
Completes work within assigned hours.
Able to respond to changing circumstances and prioritize patient needs.
Responds to urgent and emergent situations in a calm and capable manner.
Utilizes good judgment and problem solving ability.
Ensures readiness of reports and information to maximize patient visit.
Maintains appropriate supply levels.
Cost conscious in usage.
Participates in and prepares for site inspections and inventories.
Completes department inventories per guidelines.
Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.
Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.
Supports and completes quality initiatives: P4P, BMI, DataMart, etc.
Demonstrates knowledge of equipment and Information Systems applications.
Able to activate emergency procedure per protocol - code, fire, etc.
Documents patient care events in a thorough and accurate manner.
Manages and completes AEHR tasks per prescribed time lines.
Supports and has knowledge of new applications and policies: AEHR, Abbreviations, etc.
Demonstrates typing skills proficiency by using a keyboard, required to type proficiently and accurately; have the ability to type a minimum of 30 words per minute with 0-2 errors; have the ability to proof work.
Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.
Able to operate and maintain department equipment.
Demonstrated proficiency in clinical skill and office procedures.
Medication administration proficiency.