Medical Assistant Per diem

BMC Software•Boston, MA

9d•$18 - $26

About The Position

The Medical Assistant (MA) is an integral member of the healthcare team at Greater Roslindale Medical and Dental Center, providing clinical and administrative support to physicians, nurse practitioners, nurses, and other healthcare professionals. The MA prepares patients for visits, obtains and documents vital signs and medical histories, assists with examinations and procedures as directed, performs point-of-care testing and phlebotomy, collects specimens, and maintains accurate electronic health records. The position supports patient flow by coordinating appointments and communication and completing clinical tasks promptly. It requires adherence to safety, infection-control, regulatory, and quality standards and a commitment to a positive, non-judgmental, patient-centered experience for diverse communities. Under the direction of a licensed nurse or provider, the MA performs delegated patient-care interventions, collaborates with the interdisciplinary team to establish work priorities, and communicates task completion and patient findings. Duties also include intake and pre-visit preparation, screenings and preventive-care outreach, supporting chronic-disease management, preparing and maintaining rooms and equipment, and responding to emergencies within the role’s scope. The position is per diem.

Requirements

High school diploma or GED, plus at least one of the following: successful completion of a medical assistant program; successful completion of the second medical-surgical clinical rotation; or an equivalent combination of education and healthcare-related work experience.
At least 1 year of previous work experience.
Completion of an accredited Medical Assistant training program or equivalent healthcare experience.
Current Basic Life Support (BLS) certification through the American Heart Association.
Demonstrated competency in medical-assisting skills and clinical procedures; must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Ability to perform basic math and quantitative measurements, such as obtaining height and weight and measuring urine output.
Excellent customer-service and communication skills, including courteous and professional communication with patients, the public, staff, agencies, and other contacts.
Organizational skills to set priorities and complete assigned work efficiently.
Ability to accurately interpret and use basic medical terminology and abbreviations.
Ability to work independently and make decisions based on department policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized data and information.
Ability to maintain strict protocols for confidential or sensitive information.

Nice To Haves

Experience in a clinical setting is preferred but not required.

Responsibilities

Room and prepare patients for provider visits; greet patients in the waiting room and escort them to exam rooms.
Obtain and document patient identifiers, vital signs, chief complaints, medical and social histories, allergies, smoking status, medications, prescriptions requiring renewal, and immunization information.
Conduct and document patient screenings, including THRIVE, PHQ-2/PHQ-9, social determinants of health, substance use, behavioral health, and other preventive assessments; notify providers and nursing staff of positive results and support follow-up workflows.
Perform point-of-care testing, venipuncture for patients of all ages, and specimen collection, labeling, and handling according to protocols.
Administer vaccines and medications within scope of practice and assist with preventive care, chronic-disease management, and population-health initiatives.
Assist providers and licensed team members with examinations, patient education, minor procedures, sterile-procedure setup and breakdown, wound care, and delegated clinical tasks.
Prepare for visits by reviewing charts, identifying patient-care needs, entering lab and test orders under clinic guidelines, anticipating equipment and supplies, and downloading glucometer or other device data for provider review.
Monitor patient flow and waiting-room activity, provide wait-time updates, inform staff of patient arrivals, and communicate when patients are ready and when findings are abnormal.
Coordinate care and communicate with nurses, providers, behavioral-health staff, community health workers, front-desk teams, and other interdisciplinary team members.
Document care accurately in the electronic health record using approved medical terminology and abbreviations; update pharmacy information and maintain complete patient records.
Maintain exam rooms, supplies, and equipment; check inventory, restock and assemble items, prepare supply orders, and report broken or nonfunctional equipment.
Use population-health registries or other databases for preventive-care outreach, review patient data, remind patients about tests and screenings, and print or display registry data.
Follow confidentiality, isolation, universal-precaution, infection-control, safety, regulatory, and quality procedures; perform initial cleaning and decontamination of equipment and instruments.
Identify emergency or crisis situations and initiate appropriate response actions within scope, immediately communicating events to a licensed nurse or physician.
Perform other duties as needed.