Medical Assistant

Urology of Indiana LLC•Avon, IN

13d•Onsite

About The Position

The Medical Assistant provides administrative and clinical support to clinics, working independently and collaboratively while treating colleagues with respect and consideration. Duties may vary based on office location and department structure. The role supports patient visits, clinic operations, and physicians, and collaborates with registered and licensed practical nurses to provide high-quality patient care. Administrative work includes answering calls and responding to patient requests, scheduling and rescheduling appointments, contacting patients who miss appointments, preparing new-patient charts, distributing records, maintaining accurate medical information, processing referrals, checking out and discharging patients, and collecting copayments. The Medical Assistant also schedules procedures and diagnostic testing in the EMR and obtains insurance authorizations. Clinical duties include preparing and maintaining examination rooms, greeting and escorting patients, preparing patients for appointments, documenting medications brought to visits, verifying medical histories, taking and recording vital signs in the EMR, and assisting physicians with office procedures that do not require medication administration. The role also maintains supplies and a clean, effective work area and follows OSHA requirements, including completing required training and in-services. The position operates in a professional office environment and uses standard office equipment. Travel is primarily local during the business day; travel to other clinics is required as needed, and some out-of-area and overnight travel may be expected.

Requirements

High school graduate or equivalent.
Medical Assistant degree from an accredited vocational institution or a community college course in Medical Assisting.
Ability to solve practical problems and handle a variety of concrete variables in situations with limited standardization.
Ability to interpret written, oral, diagram, or schedule instructions.
Thorough knowledge of computer information systems.
Ability to meet the physical demands of the role, including frequent standing, walking, sitting, hand use, reaching, stooping, kneeling, crouching, crawling, and talking or hearing; frequently lift or move up to 10 pounds and occasionally up to 25 pounds.

Nice To Haves

At least one year of experience is preferred.
Medical Assistant certification is strongly preferred.

Responsibilities

Answer incoming phone calls, address patient requests, and schedule appointments as needed.
Contact patients who miss appointments and reschedule them as needed.
Distribute patient records to medical staff, prepare new-patient charts, and ensure medical information is accurate and available to appropriate personnel.
Process outgoing patient referrals, check out and discharge patients, and collect necessary copayments.
Schedule patient appointments, medical procedures, X-rays, and diagnostic testing using the EMR system; obtain surgical and diagnostic insurance authorizations.
Keep supplies stocked and maintain an effective work area.
Prepare and clean examination rooms and ensure supplies needed for patient care are available and stocked.
Greet patients promptly and courteously, escort them to the lab or examination room, and help prepare them for appointments.
Document medications brought to the visit in the patient’s chart and verify the patient’s history before the physician visit.
Obtain and record patients’ weight, blood pressure, respiration, and pulse in the EMR.
Assist physicians with office procedures as a second pair of hands, without administering medications.
Collaborate with RNs and LPNs to provide high-quality patient care.
Maintain working knowledge of OSHA compliance standards and apply policies and procedures to daily work.
Complete required training and in-services in a timely manner, including annual OSHA training and PPD placements.
Travel to other clinics as needed.