MEDICAL ASSISTANT-DRL7025

Methodist Hospitals•Gary, IN

About The Position

Under general supervision, the Medical Assistant supports primary care providers and their teams by providing patient care, assisting with procedures and patient care follow-up, and maintaining patient flow. The role also interacts with internal departments, businesses, insurance companies, and billing services. The position requires knowledge of patient safety, infection control, medical terminology, and age-specific care, as well as the ability to respond to emergencies and provide compassionate care. The Medical Assistant must meet the organization’s Standards of Behavior and protect the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information. The role supports compliance with applicable federal, state, and local laws and regulations governing ethical healthcare business practices. Duties listed in the posting are not exhaustive. Certain duties identified in the posting are not performed by Pre-Admissions Testing Medical Assistants.

Requirements

  • High school diploma or GED equivalent.
  • At least 1 year of medical assistant experience.
  • Certified or registered Medical Assistant through a nationally recognized association; required within 60 days of hire, except for those hired before 12/31/19.
  • BLS certification required.
  • General knowledge and skills necessary to provide appropriate care.
  • Knowledge of growth and development across the life span and of procedures for maintaining patient safety.
  • Knowledge of medical terminology.
  • Operational knowledge of equipment and infection control.
  • Professional courtesy and a nonjudgmental approach.
  • Effective interpersonal, oral, and written communication skills.
  • Ability to recognize medical emergencies and provide care under stressful and emergent circumstances.
  • Ability to assess and interpret patient-status data, identify age-specific needs, and provide appropriate care.
  • Ability to work independently and as part of a team.
  • Ability to multitask, prioritize, and work with employees and providers at all levels and with external parties.
  • Ability to respond to patient needs, empathize, and provide compassionate care.
  • Knowledge of procedures for protecting and maintaining information security, confidentiality, and integrity.

Responsibilities

  • Assist in urgent and emergent medical situations and obtain and operate emergency equipment.
  • Assist the provider with patient follow-up processes, including referrals, laboratory work, and obtaining patient education materials.
  • Help manage patient flow, use rooms efficiently, and minimize patient wait time.
  • Clean, prepare, and stock patient exam areas and workstations.
  • Assist with maintaining ambulatory equipment, instruments, and supplies; care for, clean, and sterilize equipment and instruments; and help maintain medical-supply inventory.
  • Document patient-care information in the medical record according to policies and procedures.
  • Obtain vital signs, identify the reason for the visit, and prepare patients for visits.
  • Perform basic testing procedures, including EKG, urine dipstick, and pregnancy tests, and administer injections as ordered by the physician.
  • Prepare and support patients and assist providers with medical procedures.
  • Perform other duties as needed or assigned.
  • Protect the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information.
  • Support compliance with federal, state, and local laws, rules, and regulations governing ethical healthcare business practices.
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