Medical Assistant-Drl7025

The Methodist Hospitals•Gary, IN

About The Position

Under general supervision, the Medical Assistant supports the primary care provider and team by providing patient care and assisting with procedures, patient-care follow-up, and patient flow. The role interacts with internal departments, businesses, insurance companies, and billing services. Duties may vary for Pre-Admissions Testing Medical Assistants, for whom certain listed duties are not performed. The position also requires compliance with standards of behavior, confidentiality and HIPAA procedures, and applicable laws and regulations governing ethical healthcare business practices.

Requirements

  • High school diploma or GED equivalent.
  • At least 1 year of Medical Assistant experience.
  • Certified or Registered Medical Assistant through a nationally recognized association, required within 60 days of hire, except for those hired before 12/31/19.
  • BLS certification.
  • General knowledge and skills necessary to provide appropriate care.
  • Knowledge of growth and development across the lifespan, patient-safety procedures, and medical terminology.
  • Proficient operational knowledge of equipment and infection control.
  • Professional courtesy and a nonjudgmental approach.
  • Effective interpersonal, oral, and written communication skills.
  • Ability to recognize medical emergencies and provide care in stressful and emergent circumstances.
  • Ability to assess and interpret patient-status information to identify age-specific needs and provide appropriate care.
  • Ability to work independently and in a team environment; multitask, prioritize, and work with employees and providers at all levels and external parties.
  • Ability to respond to patient needs, empathize, and provide compassionate care.
  • Knowledge of confidentiality and information-security procedures and applicable ethical healthcare business practices.

Responsibilities

  • Assist in urgent and emergent medical situations and obtain and operate emergency equipment.
  • Support provider-directed patient follow-up, including referrals, laboratory follow-up, and obtaining patient education materials.
  • Manage patient flow, use rooms efficiently, and help minimize patient wait times.
  • Clean, prepare, and stock patient exam areas and workstations.
  • Help maintain ambulatory equipment, instruments, and supplies; assist with equipment and instrument care, cleaning, and sterilization; and help maintain medical-supply inventory.
  • Document patient-care information in the medical record according to policies and procedures.
  • Obtain vital signs, identify the reason for the visit, and prepare patients for visits.
  • Perform basic tests such as EKGs, urine dipsticks, and pregnancy tests, and administer injections as ordered by a physician.
  • Prepare and support patients and assist providers with medical procedures.
  • Perform other duties as needed or assigned.
  • Protect and maintain the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information.
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