Medical Assistant

RALEIGH MEDICAL GROUP PA • Raleigh, NC

85d • Onsite

About The Position

Raleigh Medical Group is seeking a compassionate and detail-oriented Medical Assistant (MA) to support our Gastroenterology practice. This role provides clinical support and coordinates patient care in a fast-paced specialty setting under the direction of physicians and advanced practice providers. The Medical Assistant plays a key role in delivering an exceptional patient experience through clinical care support, patient education, care coordination, and effective communication with patients and healthcare teams.

Requirements

• High school diploma or equivalent
• Minimum of one year of recent medical office experience utilizing an EHR system
• Knowledge of medical terminology and basic clinical procedures
• Strong communication and organizational skills
• Ability to multitask and work efficiently in a fast-paced environment

Nice To Haves

• Experience in gastroenterology or other specialty clinic settings

Responsibilities

• Provides patient care and administers medications and treatments as directed
• Rooms and prepares patients for examinations and procedures
• Assists providers with examinations, diagnostic procedures, treatments, and minor procedures
• Obtains and documents patient health histories, vital signs, and clinical information
• Collects biological samples and performs basic lab-related tasks
• Documents patient assessments and results in the electronic health record (EHR)
• Triages non-emergent patient calls using established protocols
• Coordinates procedures, referrals, and prior authorizations
• Processes prescription refill requests following provider direction
• Reinforces provider instructions and distributes patient education materials
• Assists with preparation and coordination of GI procedures
• Ensures compliance with OSHA, HIPAA, and organizational policies
• Collaborates with clinical and operational staff
• Performs additional duties as assigned

Benefits

• Medical, Dental, and Vision coverage
• FSA and HSA options
• Generous Paid Time Off (PTO)
• 401(k) with employer match
• Company-paid Life and Disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED