About The Position

The Medical Assistant (MA) is an integral member of Clarity Pediatrics’ interdisciplinary care team, collaborating with physicians, advanced practice providers, nurse care coordinators, community health workers, psychologists, and therapists. Under the direction of clinical leadership, the MA helps ensure efficient clinical operations by scheduling patient appointments, gathering and organizing patient data and forms, communicating with referring providers and patients, and supporting seamless care delivery for children with chronic conditions. This is a fully remote position.

Requirements

  • High school diploma or GED.
  • Proficiency with electronic health record (EHR) systems and multiple technology platforms.
  • Strong attention to detail and accuracy in data entry and documentation.
  • Ability to manage multiple priorities and deadlines in a fast-paced, remote environment.
  • Enthusiasm for joining a growing startup and contributing to innovative care models.
  • Reliable internet connection and a dedicated workspace suitable for remote work.
  • Bilingual in English and Spanish.

Nice To Haves

  • Medical Assistant certification (CCMA, AAMA, or equivalent); preferred but not required.

Responsibilities

  • Schedule and coordinate patient appointments across the care team using EHR and scheduling systems.
  • Respond to patient inquiries about appointment availability and reschedule appointments as needed.
  • Track and reduce no-show rates by sending reminders and conducting proactive outreach to families.
  • Manage scheduling logistics, including confirmation calls or messages and appointment preparation.
  • Gather, organize, and maintain patient intake forms, medical histories, and relevant documentation.
  • Verify that patient information is complete and accurate in the EHR before clinical visits.
  • Contact referring providers to establish care, obtain medical records, and clarify patient history.
  • Communicate appointment outcomes and updates to referring providers to support care coordination.
  • Track referral status and follow up on outstanding items with external providers.

Benefits

  • Medical and ancillary benefits.
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