Medical Assistant- Per Diem

GoHealth Urgent Care - UCSF Health•Commack, NY

About The Position

The Medical Assistant assists with patient examination and treatment under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures and records vital signs, and maintains patient chart information. Duties may include drawing and collecting blood samples and preparing specimens for laboratory analysis, as well as preparing treatment rooms for examinations. The position is with Northwell-GoHealth Urgent Care, which operates urgent care centers across NYC, Long Island, and Westchester. The hourly rate is $18.50–$27.25, with monthly incentive pay based on performance metrics.

Requirements

  • High school diploma required.
  • Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • Basic medical assistant duties.
  • Ability to type quickly and basic computer knowledge.
  • Proficiency in Microsoft Word and Excel.
  • Detail-oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
  • Exceptional written and verbal communication skills.
  • Ability to interact with and treat all persons fairly, respectfully, and with sensitivity to cultural and social differences.

Nice To Haves

  • Graduate of a medical assisting program preferred.
  • Phlebotomy and EKG experience preferred.
  • Medical Assistant experience preferred.
  • Front desk experience preferred.

Responsibilities

  • Conduct patient registration, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
  • Process co-pays and schedule appointments for the assigned center.
  • Coordinate provider referrals to assigned specialists.
  • Answer patients’ questions about their care and keep them informed of their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examinations by interviewing them, verifying information, recording medical history, and confirming the purpose of their visit.
  • Perform preliminary physical tests, including blood pressure, weight, and temperature measurements, and escalate critical cases to a provider as needed.
  • Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
  • Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts into patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
  • Ensure the reception area is well maintained.
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance/quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

Benefits

  • Monthly incentive pay based on performance metrics
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