Medical Assistant (MA) - Physician Practice - Hubbard Primary Care

Bon Secours Mercy Health • Hubbard, OH

3d

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under provider direction, the Medical Assistant gathers information to address the patient’s chief complaint, including respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and may administer ordered medications within the Medical Assisting scope and applicable state guidelines.

The role includes preparing patients for physician examinations, collecting and documenting patient information, supporting clinical procedures and laboratory work, and carrying out administrative duties. The Medical Assistant is expected to follow legal requirements for the role, recognize and report significant changes in patient condition, troubleshoot and escalate problems, and maintain clinical and administrative competencies needed for patient care and daily operations. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Obtain an active Medical Assisting certification within 12 months of the start date from an accepted certifying organization. Accepted certifications listed include CMA, RMA, CCMA, NCMA, NRCMA, or an acceptable ABR-OE assessment-based recognition where permitted; certain certifications and ABR-OE are not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for locations where it is preferred rather than required at hire.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Show patients to examination rooms and prepare them for the physician.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and within applicable scope and guidelines.
• Collect blood, tissue, and other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED