Medical Assistant

LOUISIANA ORTHOPAEDIC SPECIALISTS LLC • Lafayette, LA

1d • Hybrid

About The Position

This role facilitates communication between the patient and the provider, ensuring patients are roomed, vitals are obtained, and intake paperwork is reviewed for completion. The Medical Assistant prepares patients for visits, assists with scheduling appointments, and maintains exam room appearance by restocking, cleaning, and monitoring biohazard containers. They also assist providers with procedures such as injections, dressing removal, prescription preparation, and completing medical forms like work releases and FMLA documents. Effective communication with physicians, practice managers, and clinical staff is essential, as is establishing good working relationships with internal and external customers. The role involves preparing patient charts, updating demographic information, verifying patient details, processing prescription requests, and forwarding documents for physician signature before scanning. The job holder must demonstrate current competencies for the position.

Requirements

• High school diploma or GED.
• Graduation from an accredited Medical Assistant training program at an accredited school or institution and/or a Licensed Practical Nurse (LPN) license.
• Minimum of 2 years medical assistant back office work experience or applicable work experience.
• Knowledge of the health care field and orthopedics.
• Knowledge of policies and procedures regarding patient care in the clinics.
• Knowledge of back office skills to include injections, suture and staple removal, DME orders and Physical Therapy orders.
• Knowledge of patient confidentiality, state laws, HIPAA regulations and medical records procedures.
• Skill in follow-up with patients and responding to inquiries in a timely manner.
• Skill and professionalism when interacting with providers, patients, family members and the public.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
• Skill in problem-solving and time management.
• Ability to project a pleasant and professional image as a LOS employee.
• Ability to plan, prioritize and complete delegated work assignments.
• Ability to demonstrate compassion when dealing with patients and family members.
• Access and Confidentiality Agreement must be read and signed.
• Healthcare Compliance Pro Training

Nice To Haves

• Experience in orthopedics is preferred.
• Certification as a Medical Assistant preferred but not required.

Responsibilities

• Facilitates communication between the patient and the provider.
• Rooms patients, obtains vitals, reviews intake paperwork for completion and prepares the patient for the visit.
• Assists patients in receiving the appropriate level of care including scheduling patient appointments.
• Maintains exam room appearance. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during clinic and at the end of each day. Monitor biohazard and sharps containers and replace as needed.
• Assist the provider with preparing injections, removing dressings, preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA etc).
• Prepares patient charts for clinic visits to include updating patient demographic Information and verifying information with the patient.
• Processes all requests for patient prescriptions in a timely manner. Chart all prescriptions in the patient chart to include drug, dose, number dispensed and refills.
• Forwards all incoming documents and patient records for physician signature prior to scanning into the patient chart.
• Prepares charts for clinic visits and prints clinic schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees