Medical Assistant

CenterWell•Biloxi, MS

12d•Onsite

About The Position

The Medical Assistant supports patient flow between check-in and the physician visit by preparing patients, performing basic health checks, and explaining information clearly and compassionately. In this onsite, specialized Patient Specialist role, the Medical Assistant ensures patients are fully prepared before seeing the doctor so physicians can focus on medical decisions. The position reports to the Center Administrator. The role includes clinical intake and rooming, EMR inbox and worklist management, and patient education using the loop-back method, in which patients repeat instructions in their own words. The goal is to maintain clinical flow, complete same-day touches on assigned tasks, and help patients understand their next steps. The position is with CenterWell Senior Primary Care, which provides proactive and preventive care to seniors through personalized, integrated care teams. Scheduled hours are 40 per week. The stated annual starting base-pay range is $38,700–$50,600, and the position is eligible for a bonus incentive plan.

Requirements

Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
Knowledge of infection prevention and OSHA standards.
Computer literacy.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient care information and apply practical patient care techniques.
Ability to recognize and manage emotions effectively and work across professional teams.
Ability to communicate clearly and compassionately and be easily understood.
Ability to recognize risks and workflow needs in real time.
Ability to maintain accuracy across repetitive tasks and perform basic calculations accurately.
Current or in-progress BLS certification where required for the applicable level or state.
Graduation from a medical assistant training program or at least 3 years of experience.
Right to work in the United States.
Ability to work assigned clinic hours.

Nice To Haves

Knowledge of documenting screenings with approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of routing messages to support care.
Knowledge of point-of-care testing (POCT) and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Prepare patients for physician visits by bringing them to exam rooms and performing basic health checks.
Conduct clinical intake, including verifying medications and allergies, documenting patient history, and completing validated screenings as needed.
Manage the EMR inbox according to routing rules, handling patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Aim to provide a same-day touch for inbox and worklist tasks to maintain clinical flow.
Educate patients about what they need to do next and use the loop-back method to confirm their understanding.
Record patient care information accurately and provide responsive, patient-centered support.
Perform clinical tasks safely and consistently and work effectively across professional teams.