Medical Assistant

Tennessee Urology Associates•Knoxville, TN

About The Position

The Medical Assistant coordinates direct and indirect clinical care and supports the clinical supervisor and physicians with infection control, inventory, and equipment maintenance. The role is performed under the authorized delegation of physicians. The position may also involve greeting patients and visitors and requires travel to other sites within a reasonable geographic region. Tennessee Urology describes its workplace as collaborative and supportive, with opportunities to learn and grow. Compensation depends on work experience, education, skill level, and geographic location. Applications are accepted until an offer has been extended and accepted.

Requirements

  • High school diploma or GED.
  • Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic.
  • Proficiency in patient triage, phlebotomy, administering injections, obtaining vital signs, and processing specimens.
  • Excellent customer service skills.
  • Attention to detail and willingness to learn.
  • Proficient knowledge of medical terminology, ICD, and CPT codes.
  • Strong verbal and written communication skills.
  • Proficient computer software and database skills.
  • Comfort speaking on the phone and working in a fast-paced environment.
  • Comfort asking patients probing questions.
  • Caring, compassionate, and patient demeanor.
  • Maintain HIPAA compliance.
  • Multitasking and proactive problem-solving skills.
  • High level of professionalism.
  • Ability to type at least 40 words per minute.

Nice To Haves

  • Urology experience.

Responsibilities

  • Prepare daily clinical exam rooms for patient care and stock necessary supplies.
  • Escort patients to exam rooms, take required vital signs, and obtain urine specimens; perform dip and automated urinalysis and microscopic preparation and review when indicated.
  • Triage patient calls about pharmacy requests, test results, medical questions, and concerns as directed by the physician, and document outcomes in the EHR.
  • Assist in maintaining OSHA/MOSHA logs and records.
  • Follow sterilization and disinfection practices throughout the facility.
  • Follow biohazardous or red bag waste procedures for disposing of biomedical waste.
  • May welcome and greet patients and visitors in person or over the phone.
  • Travel to other sites within a reasonable geographic region.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Employee assistance programs
  • Corporate discounts
  • Paid time off
  • Competitive compensation
  • Healthy work-life balance, with evenings and weekends available for personal time
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