Temporary Medical Assistant (Bilingual)

Dynamic Service Solutions•Houston, TX
•Onsite

About The Position

The Medical Assistant (MA) supports intake and maintains medical records in accordance with medical, administrative, ethical, legal, and regulatory requirements. The MA monitors the health of Unaccompanied Children by reviewing records, symptoms, and responses to treatment and care, and interacts extensively with the children. The role assists with delivering medical care, emphasizing disease prevention and health maintenance while ensuring compliance with State licensing, Office of Refugee Resettlement (ORR) requirements, and Children First Residential Care Program policies and procedures. The position is based in Houston, Texas, and requires bilingual English/Spanish skills. The employee must be willing to work all shifts at a 24-hour facility, 40 hours per week. Work is mostly in an office setting and includes regular computer work, proximity to and physical contact with patients and doctors, and daily exposure to diseases or infections. Employees wear masks or rubber gloves and usually wear a uniform or lab jacket. The role may involve overnight travel, public speaking, evening and weekend work, extended hours, and on-call duties.

Requirements

  • High school diploma or GED.
  • Certified Medical Assistant credential or relevant licensure according to state requirements.
  • Bilingual fluency in English and Spanish.
  • Willingness to work all shifts at a 24-hour facility, 40 hours per week.
  • Ability to maintain a flexible, organized, and efficient work schedule and work extended hours, weekends, and on-call.
  • Ability to stand, walk, sit, handle objects or controls, reach, climb stairs, balance, stoop, kneel, or crouch, and talk and hear.
  • Ability to occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • One year of experience in an outpatient, assisted living, hospital, or public health/community setting is preferred.

Responsibilities

  • Support coordination of medical, dental, and mental health services, ensuring new arrivals receive initial medical assessments within 48 hours as required by ORR.
  • Support primary and emergency care for injuries and illnesses; respond promptly to service requests; assess and evaluate patient needs and responses to care; and monitor and report on the progress and symptoms of clients in isolation.
  • Prepare treatment rooms for clinical examinations and assist practitioners with procedures and patient care.
  • Maintain medical supplies and prescribed medications; follow standing orders, State licensing, and CFRC policies for over-the-counter medications for minors; prepare youth for examinations; perform other clinical tasks as needed; and track medication inventory, expiration dates, and availability.
  • File diagnostic information and maintain electronic, scanned, and hard-copy documentation in current charts, including results, physician appointments, and follow-ups.
  • Ensure care, history, and treatments are properly documented in patient records in accordance with ORR, State, local, and medical department policies and procedures.

Benefits

  • Competitive pay.
  • Holiday pay.
  • Professional development opportunities and ongoing training in best practices and leadership.
  • Ongoing training, mentorship, and clear pathways for advancement.
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