Medical Assistant

Kaweah Health•Visalia, CA

1d•$24 - $36

About The Position

Under the direction of an LVN/RN and/or licensed medical professional, the Medical Assistant performs patient care activities that assist medical providers and support patient care in a medical office. The role prepares exam rooms and equipment, helps with patient flow, supports procedures and treatments, handles specimens and medical records, and provides patient instructions and follow-up. Department-specific duties may include clerical and billing work, urgent-care tasks, medication assistance, and work at multiple office locations, depending on assignment.

Requirements

Heartsaver AED certification.
Completion of a Medical Assistant training program or proof of training under a licensed physician.
Demonstrated knowledge and skills to provide care and services appropriate to the population served, including awareness of cultural, linguistic, spiritual, gender, and age-specific needs.
For Rural Health Clinics and GME-Family Medicine Center, successful completion of the Language Resource Assistant (LRA) test at a Clinical level when testing is required.

Nice To Haves

For Rural Health Clinics and GME-Family Medicine Center, Spanish bilingual ability is preferred, with the need determined by the hiring leader based on clinic needs.
For SRCC, 1–2 years of experience is preferred.

Responsibilities

Prepare exam rooms for patient visits; stock and order supplies; arrange instrument sterilization; and ensure equipment is clean, in good repair, and properly placed.
Escort patients to exam rooms, take and record vital signs when assigned, ensure paperwork is complete, and assist with patient flow.
Assist caregivers with procedures and treatments as directed and within scope of practice.
Perform, label, and record venipuncture and capillary puncture when assigned, following written procedures.
Label and store specimens properly, deliver tests, and obtain results.
Enter information into medical records according to guidelines; ensure lab reports, X-rays, and other information are included; and obtain procedure pre-certification when required.
Maintain correct coding and ensure forms are properly placed in the medical record.
Monitor and record quality checks for lab tests and equipment when assigned.
Use department computer systems to enter and obtain information and documentation.
Maintain quality control, participate in performance-improvement projects, and attend required meetings and in-services.
Provide patient instructions and distribute outpatient education materials as directed.
Schedule patients for testing procedures and conduct patient-problem follow-up in coordination with the medical provider.
Answer and refer telephone calls, make appointments, and provide appropriate information and referrals.
Transport patients when assigned.
For applicable Medical Office Assistant assignments: perform clerical duties, manage files and correspondence, operate office equipment, greet and check in patients, verify and update records, support billing and payment processes, collect payments when assigned, and coordinate medical records and reports.
For applicable Urgent Care assignments: participate in patient assessments; take and enter vital signs; attach cardiac monitors and apply SaO2 sensors as directed; report changes to licensed personnel; transport patients; perform 12-lead electrocardiograms and phlebotomies; prepare wounds and exam rooms; assist with exams and specimen collection; administer medications as directed; and enter orders into the electronic medical record as directed.
For applicable Sequoia Integrated Health assignments: assist with medication delivery and administration, call in prescription refills, apply simple dressings, assist with complex dressings and treatments, complete provider-directed well-being checks, relay information among care-team members, and report abnormal conditions or test results promptly.
Provide care appropriate to the population served, accounting for patients’ and families’ cultural, linguistic, spiritual, gender, and age-specific needs.
Perform other duties as assigned.