Medical Assistant

BrightView•London, KY

About The Position

Join BrightView Health as a Medical Assistant and contribute to high-quality patient care by following established treatment program policies and procedures. The role adheres to current medical standards and practices and uses medical skills in planning, assessment, intervention, and evaluation of patient needs. It also performs laboratory procedures in accordance with best practices and under appropriate supervision.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Empathy and compassion in supporting patients’ recovery journeys.
  • Ability to work with diverse colleagues and patients.
  • Problem-solving ability and urgency in identifying solutions to meet patient needs.
  • Ability to collaborate in a multidisciplinary healthcare environment.
  • Adaptability in a dynamic work environment.
  • Comfort operating multiple systems for communication and documentation.
  • Integrity and compliance with work standards and regulatory requirements.

Nice To Haves

  • At least 2 years of prior medical assistant experience preferred.
  • Familiarity with MS Office software, including Outlook, Teams, and Word.
  • Familiarity with HIPAA and 42 CFR Part 2.
  • Prior experience with harm reduction.

Responsibilities

  • Facilitate timely and efficient patient flow throughout each visit.
  • Perform assigned administrative duties that support patient flow.
  • Prepare specimens for shipping.
  • Maintain laboratory supply inventory and a sanitary, organized work environment.
  • Provide input on treatment philosophy, treatment services, and patient care.
  • Communicate with various teams regarding patient appointments.
  • Attend required meetings and huddles and collaborate with the center team.
  • Consult team members on laboratory testing, results, and patient issues.
  • Ensure laboratory specimens are collected accurately and promptly in accordance with federal and state regulations.
  • Review, post, and disseminate laboratory results promptly.
  • Complete timely and comprehensive documentation in the Electronic Medical Records (EMR).
  • Maintain new and existing patient accounts, including insurance and billing information.

Benefits

  • Paid time off (PTO).
  • 401(k) program with employer match; immediately vested and eligible.
  • Company-sponsored ongoing training and certification opportunities.
  • Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
  • Tuition reimbursement after 1 year in a related field.
  • Competitive compensation.
  • Supportive work environment dedicated to professional growth and development.
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