Medical Assistant

INSIGHT Surgical Hospital•Flint, MI

About The Position

Insight Institute of Neuroscience & Neurosurgery (IINN) is seeking a meticulous, approachable Medical Assistant to work with staff and providers in support of patient care. Under provider supervision and direction, the Medical Assistant contributes to planning and delivering focused patient care in a fast-paced, team-oriented healthcare environment. The role requires maintaining patient, hospital, and HIPAA confidentiality; welcoming patients, clients, vendors, and visitors; and ensuring work areas are ready for patient care and present a professional image. Candidates should be able to work independently with limited supervision while providing excellent customer service. The position performs clinical and administrative support, including patient screening, vital signs, electronic medical record data entry, record maintenance, room preparation, specimen collection, testing, blood draws, IV insertion, and assistance with examinations and treatments. The Medical Assistant may administer medication at a provider’s direction and perform X-rays as needed. Additional duties include greeting and registering patients, answering questions, verifying insurance, monitoring supplies, and complying with applicable hospital standards and policies.

Requirements

  • Demonstrate eligibility to work for any employer in the U.S.
  • High school diploma, GED, or suitable equivalent required.
  • Able to achieve CPR certification within 30 days of employment.
  • Provide excellent customer service and demonstrate superior patient care.
  • Demonstrate enthusiasm and drive.
  • Work compassionately with patients and coworkers.
  • Show respect and flexibility and contribute positively to the workplace.
  • Relate and work effectively with others and work well in a team environment.
  • Demonstrate excellent verbal and written English communication skills for safe and effective patient care and documentation.
  • Be willing to participate in goal-setting and educational activities for professional advancement.
  • Be aware of standards and perform in accordance with them.
  • Work in a fast-paced environment.
  • Demonstrate strong attention to detail.

Nice To Haves

  • Associate’s or Bachelor’s degree preferred.
  • One-year certificate from a college or technical school preferred.
  • Familiarity and previous experience working with EMRs preferred.
  • One year of previous healthcare experience preferred.
  • Breath Alcohol Technician (BAT) certification preferred but not required.
  • Active CPR certification preferred.

Responsibilities

  • Screen patients and perform and record vital signs.
  • Enter data through the Electronic Medical Record system.
  • Maintain medical records and patient confidentiality.
  • Disinfect and clean patient rooms and prepare exam rooms for procedures.
  • Explain treatment to patients as needed.
  • Assist physicians during examinations, including wound care, suture removal, and ear irrigation.
  • Greet visitors and patients in a friendly manner and answer questions helpfully.
  • Multitask and move fluidly between responsibilities.
  • Adhere to JCAHO hospital standards and PolicyStat policies.
  • Monitor supplies and inventory as needed.
  • Use effective email and electronic communication skills.
  • Administer medication by injection or orally at the direction of the provider.
  • Collect specimens and perform CLIA-waived testing.
  • Perform blood draws and IV insertion.
  • Assist with treatments, including ECGs, nebulizer treatments, Peak Flow, BATs, and PFTs.
  • Perform X-rays as needed.
  • Register patients and assist with basic questions.
  • Verify insurance as needed.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health, dental, and vision insurance coverage for full-time team members.
  • Paid time off, including vacation, holidays, and sick leave.
  • 401(k) with matching; offerings are fully vested after three months of employment, with eligibility to contribute.
  • Short- and long-term disability insurance and term life insurance complementary of full-time employment.
  • Additional supplementary coverages offered at the employee’s election, including accident, critical illness, hospital indemnity, and AD&D.
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