Medical Assistant

VQ • Tucson, AZ

9d • $26 - $26

About The Position

The Medical Assistant plays a pivotal role in VisionQuest’s non-clinical health service delivery for youth. The role assists with evaluating, facilitating, and overseeing aspects of youth medical care, with an emphasis on disease prevention and health upkeep. Working closely with the Lead Medical Coordinator and Medical Coordinator, the Medical Assistant helps ensure children receive appropriate health services and timely medical intervention.

The position supports medical documentation and regulatory compliance, care coordination, appointment scheduling and transportation, medication assistance and documentation, health education, and communication among healthcare providers, program staff, case management, and partnered federal agency representatives. The role also requires a flexible schedule to support program services.

Requirements

• High school diploma or equivalent.
• At least 1 year of employment experience in the child welfare field working with children and/or adolescents in a social service setting.
• Must be at least 21 years old.
• Excellent interpersonal communication and active listening skills.
• Ability to work independently and as part of a team.
• Excellent writing skills and technical proficiency.
• Ability to read, interpret, and apply partnered federal agency policies and procedures, including its policy guide and youth MAPs.
• Strong organization and attention to detail.
• Cleared tuberculosis test results.
• Ability to pass a drug test.
• Proof of required vaccinations.
• Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background checks.
• Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.
• Valid driver’s license and eligibility to drive as required for program services.
• Ability to provide First Aid and CPR and perform physical holds as instructed in CPI training.
• Ability to meet the stated physical requirements, including lifting and carrying up to 10 pounds frequently, up to 20 pounds occasionally, and up to 50 pounds infrequently; standing or walking about 50% of the day and sitting about 50%; and bending, stooping, reaching, and grasping as necessary.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Maintain knowledge of applicable regulations governing medical care and coordination for youth.
• Follow HIPAA and confidentiality standards in health-related communications and records.
• Assist with maintaining accurate and up-to-date youth medical files, including electronic records in the VisionQuest database and partnered federal agency portal, and required hard-copy records.
• Maintain medication administration logs and ensure documentation meets VisionQuest, partnered federal agency, and licensing requirements.
• Support medical audits, inventory checks, and other compliance activities.
• Assist with scheduling medical, dental, and mental health appointments in accordance with applicable timelines.
• Coordinate and provide transportation or escort services for youth attending appointments.
• Support medical coordinators and healthcare providers during examinations and procedures, including preparing rooms, equipment, and supplies.
• Assist with dispensing and documenting over-the-counter and prescribed medications according to VisionQuest’s self-administration of medication policy.
• Monitor and promptly report medical emergencies and urgent health concerns.
• Track immunizations, screenings, and follow-up care and ensure timely completion and documentation.
• Assist with age-appropriate youth health education on hygiene, illness prevention, and basic health practices under the direction of the medical coordinators.
• Communicate professionally and respectfully with medical providers, program staff, and partnered federal agency representatives.
• Work with medical coordinators, case management, and direct care staff to support continuity of care and follow-up on medical recommendations.
• Participate in departmental and program meetings concerning policy updates, health protocols, and operational changes.
• Support interdepartmental sharing of medical information relevant to case planning and child safety.
• Perform other tasks and responsibilities as assigned by supervisors.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED