Medical Assistant-Surgery Full Time Days

Northwestern Memorial Healthcare•Palos Heights, IL
•$19 - $26

About The Position

The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. As a member of the health care team, the Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care, and performing related administrative functions. The role helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The Medical Assistant prepares patients and exam rooms, obtains and documents vital signs and visit information, communicates significant changes or acute symptoms to the provider and registered nurse, and assists with medical and surgical procedures in accordance with established protocols. The role also supports equipment and supply readiness, infection prevention, inventory management, and effective communication within the patient care team.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the listed certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
  • Complete one of the listed medical assistant certifications within the first six months of employment, after up to two test attempts, and acknowledge during onboarding that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Escort patients to exam rooms, identify patients using two identifiers, and prepare them for examination.
  • Obtain accurate vital signs and document the reason for the visit; update or confirm allergies, smoking history, and pharmacy information.
  • Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
  • Anticipate and set up equipment or supplies needed for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to maintain patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
  • Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols.
  • Participate in environmental safety rounds; maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
  • Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
  • Perform specialty-area delegated procedures safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
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