Medical Assistant (MA)

Franklin County Medical Center • Preston, ID

5d

About The Position

The Medical Assistant (MA) provides patient care under the direction of a physician in the Specialty Clinic. This is a safety-sensitive position and must comply with applicable safety policies, infection-control protocols, HIPAA requirements, and the facility’s timely documentation protocol. The MA documents care and interactions in the electronic medical record (EMR), supports patient intake and clinical procedures, and helps coordinate appointments, referrals, laboratory services, and surgical scheduling.

The position involves working with providers in a medical office and hospital setting, including travel at least one day per week to additional clinic locations to support patient care. The MA may also travel to other facilities for training. Departmental needs may require availability for different shifts, weekends, and holidays.

Requirements

• Current Basic Life Support (BLS) certification.
• Working knowledge of nursing, healthcare safety, state and federal regulations, and regulatory processes.
• Knowledge of laboratory equipment use and care, medical terminology, basic physiology, aseptic procedures, and basic typing or computer mechanics.
• Knowledge of CPT and ICD-10 coding procedures.
• Knowledge of medications and injection procedures.
• Excellent oral and written communication skills in English.
• Excellent interpersonal and conflict-resolution skills, including the ability to interact effectively with people from varied backgrounds.
• Strong organizational skills and attention to detail.
• Strong time-management skills and ability to manage multiple projects.
• Strong analytical and problem-solving skills, with the ability to prioritize tasks and delegate when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficiency with, or ability to quickly learn, the organization’s EMR, medical equipment, technologies, and applicable software.
• Proficiency in faxing, emailing, and Google Suite.
• Ability to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies.
• Ability to meet regular and predictable attendance requirements.
• Ability to sit, bend, stoop, stretch, and perform tasks requiring eye-hand coordination and manual dexterity.
• Ability to lift and carry up to 50 pounds frequently.
• Ability to read and interpret reports and data, and to access and navigate throughout the department’s facilities.
• Manual dexterity to manipulate complex and delicate equipment precisely, as well as to use a computer and type frequently.

Nice To Haves

• Medical Assistant, Certified Nurse Assistant, or Licensed Practical Nurse certificate preferred.
• One year of experience in a medical office environment preferred.

Responsibilities

• Document care and interactions accurately and promptly in the EMR, following clinic policies and the facility’s Timely Documentation Protocol.
• Receive and direct calls, schedule appointments, check patients in and out, collect information to update patient records, and ensure forms and consents are completed.
• Assist with referrals, arrange laboratory services, and complete surgical scheduling and boarding slip documentation.
• Prepare patients for examinations, take vital signs, and record health histories in the EMR.
• Conduct intake procedures, including assessing injuries or symptoms and gathering relevant medical history and other information for the physician.
• Perform routine specimen collection and tests, and instruct patients on collecting samples and completing other tests.
• Conduct telephone assessments and provide advice or instruction; promptly handle and document phone messages, and call patients with test results when permitted by clinical procedures.
• Assist physicians with medical treatments, procedures, and examinations.
• Prepare rooms, equipment, and instruments for physician use; disinfect examination rooms between patients.
• Manage medical-supply inventory and stock examination rooms.
• Collect data from patients and medical records to support improvement of health care services.
• Protect confidential information and follow HIPAA privacy and security requirements.
• Follow infection-control policies and protocols, including use of required personal protective equipment.
• Travel to additional clinic locations at least one day per week to support patient care, work alongside providers, and ensure treatments are accurately and promptly documented in the patient record at the primary clinic.
• Perform other related duties as assigned.

What This Job Offers

• Education Level: No Education Listed