Medical Assistant

Chicago Cosmetic Surgery and Dermatology•Chicago, IL

About The Position

The Medical Assistant verifies patient information by interviewing patients, recording medical history, and confirming the purpose of visits. The role prepares patients for examinations, sets up rooms for procedures, and assists providers with examinations, cosmetic procedures, and surgeries. It documents patient notes in NexTech electronic medical records, responds to patient telephone inquiries, maintains pathology and laboratory logs, and administers medications and injections as needed. The Medical Assistant safeguards confidential patient information and helps maintain a safe, secure, and healthy work environment by following established procedures and legal requirements. The role manages supplies and keeps examination rooms stocked, cleans and sterilizes instruments, and maintains equipment by following operating instructions, troubleshooting issues, performing preventive maintenance, and arranging repairs. It also keeps job knowledge current through educational opportunities and professional publications, follows professional standards and applicable requirements, contributes to the reputation of the dermatology practice, and maintains a professional appearance. Other duties may be assigned as needed.

Requirements

  • Ability to effectively triage patients to obtain their chief complaint.
  • Excellent customer service, communication skills, and general etiquette.
  • Ability to understand patients’ needs and concerns.
  • Ability to work as a team member.
  • Ability to manage multiple tasks simultaneously.
  • Organizational skills and attention to detail.
  • Computer proficiency.
  • Proficiency with medical terminology.
  • Knowledge of CPT and ICD-10 coding.
  • High school diploma or equivalent.
  • Completion of an accredited medical assisting program and ability to sit for the national Certified Medical Assistant (CMA) exam; qualified years of experience may be considered in lieu of certification in some cases.

Nice To Haves

  • Two years of experience in a physician medical practice; preferred but not required.
  • Dermatology or plastic surgery experience.
  • New graduates are welcome to apply.

Responsibilities

  • Verify patient information by interviewing patients, recording medical history, and confirming the purpose of visits.
  • Prepare patients for examinations and set up rooms for appropriate procedures.
  • Assist providers with examinations, cosmetic procedures, and surgeries.
  • Document patient notes in the NexTech electronic medical record.
  • Safeguard medical records and maintain patient confidentiality.
  • Respond to patient telephone inquiries.
  • Maintain pathology and laboratory logs.
  • Administer medications and injections as needed.
  • Follow standards, procedures, and legal regulations to maintain a safe and healthy work environment.
  • Inventory supplies, place orders, verify receipts, and keep examination rooms stocked.
  • Clean and sterilize instruments.
  • Maintain equipment, troubleshoot breakdowns, perform preventive maintenance, and arrange repairs.
  • Participate in educational opportunities and read professional publications to keep job knowledge current.
  • Adhere to professional standards, policies, procedures, and federal, state, and local requirements.
  • Maintain a professional image through appropriate attire and grooming.
  • Perform other duties as needed.
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