Medical Assistant

Grace Health•London, KY

1d•Onsite

About The Position

Prepare patients prior to physician examinations and assist in exams and procedures. Grace Health is a faith-based, federally qualified community health center (FQHC) providing primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”. Managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide high quality patient care. Care coordination includes communicating professionally with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program.

Requirements

Must have a high-school diploma and either significant on-the-job experience or certification as a medical assistant.
Completed a recognized medical assistant program
Strong written and oral communication skills
Computer skills
Pleasant personality
Cooperative attitude
Must be detail-oriented and highly organized
Strong communication skills must speak clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.

Responsibilities

Responsible for greeting patient in waiting room and escorts them to the exam room
Prepare patients for examination; take vital signs (blood pressure, pulse, respirations, height, weight, and pulse oximetry)
Document chief complaint, past medical surgical, social, and family histories and updates as needed in the patient’s electronic medical record.
Properly prepare the patient for the exam and assist the physician as needed with exams, ultrasounds, and procedures
Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit (ex: hospital follow ups, Kaspers, etc.)
Review and update immunization records
Have a working knowledge of setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery
Perform phlebotomy, urinalysis, and other in office laboratories
Prepare slides for urinalysis, KOH, and wet prep microscopic exam
Practice Universal Precautions at all times utilizing available safety equipment (gloves, masks, face shields, goggles, gowns, etc.)
Maintain well-cleaned/sanitized and stocked rooms and laboratory area
Manage inventory of medical supplies and equip exam rooms with appropriate supplies
Clean and sanitize instruments regularly
Perform in-office diagnostic testing such as EKG, Diabetic Retinopathy and PFT along with CLIA waived testing
Have computer knowledge for operating lab computer to assist in entering laboratory tests and retrieving results of such
Be knowledgeable on all vaccines and injectable medications.
Know how to properly administer injectable medications, using proper intramuscular, Subcutaneous, intradermal technique, proper needle size, and correct injection sites.
Prepare and administer immunizations, allergy, or other injections
Assist with phone triage and scheduling patient appointments as needed
Have knowledge of closing office procedure-turn off equipment, clean exam rooms, clean instruments, restock exam rooms etc.
Inform appropriate personnel on when supply inventory for exam rooms and/or lab are low
Maintain current license, and certification if applicable
Assist with lifting patients as needed, always using proper body mechanics and lifting techniques
Cover clerical positions with filing and telephone operations when employees are on break, lunch, and away for other absences when necessary
Obtain patient insurance pre-authorization for all medications, referrals and procedures
Perform all other duties as assigned
Must maintain confidentiality at all times
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Updates job knowledge regularly by participating in educational opportunities and /or reading professional publications.
Must be knowledgeable on medications, disease processes, diets, etc. to effectively educate patients; and properly answer patient’s questions
Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel
Maintain good attendance (daily, meetings, and other assignment tasks)
Maintain timely documentation of all work assignments
Maintain patient confidentiality
Routinely keep supervisor informed about attendance and job assignments
Flexible in being able to multitask
Work effectively and at an efficient timely pace
Work cooperatively with providers, administration, and peers