Medical Assistant

CenterWell•Las Vegas, NV

8d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant provides safe, high-fidelity clinical support that connects administrative preparation with provider intervention. This onsite, patient-facing role focuses on preparing patients clinically before providers enter the room, supporting patient flow, and helping providers focus on medical decision-making. The Medical Assistant performs core clinical duties within established processes and applicable scope, uses judgment to prioritize assigned work, and escalates concerns appropriately. Responsibilities include patient intake and clinical rooming, medication and allergy verification, vital signs, and validated screenings such as PHQ-9 and fall-risk screening. The role also manages EMR inbox tasks according to routing rules, including patient messages, lab results, and medication-adherence follow-ups with pharmacies, with the goal of providing same-day attention. The Medical Assistant provides patient education using a loop-back method to confirm understanding of next steps. The position reports to the Center Administrator and is included in the company's tuberculosis screening program; selected candidates must undergo TB screening. The position is scheduled for 40 hours per week. The listed annual base-pay range is $43,000–$56,200, with eligibility for a bonus incentive plan. Pay may vary based on location and job-related qualifications. Humana offers medical, dental, and vision benefits; a 401(k) retirement savings plan; paid time off and company and personal holidays; paid parental and caregiver leave; short- and long-term disability; life insurance; and other benefits.

Requirements

Knowledge of basic anatomy.
Computer literacy.
Knowledge of HIPAA and safety policies, including privacy protections and safety requirements.
Knowledge of immunization protocols and medication and vaccine administration.
Knowledge of infection prevention and OSHA standards, including infection-control and safety requirements.
Knowledge of point-of-care testing (POCT) and specimen-handling standards.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient-care information.
Ability to perform clinical tasks safely and consistently.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to communicate information clearly and compassionately.
Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.
Ability to recognize risks and workflow needs in real time.
Ability to maintain accuracy across repetitive tasks.
Ability to communicate clearly to ensure understanding.
Ability to adapt effectively to changing situations and challenges.
Active Basic Life Support certification.
Authorization to work in the United States.
Ability to work assigned clinic hours.
Must meet state requirements.
Must complete tuberculosis screening if selected for this patient-facing role.

Nice To Haves

Familiarity with clinical procedures in a primary care environment.
Knowledge of value-based care fundamentals, including HEDIS, CPT/ICD coding, and CAHPS/HOS patient-experience measures.
Ability to follow defined workflows consistently.
Ability to resolve conflicts efficiently and effectively.
Ability to coach others.
Ability to interpret numerical and quantitative information.
Current Medical Assistant certification or certification in progress.

Responsibilities

Prepare patients for provider visits through proactive intake and clinical rooming.
Verify medications and allergies, take vital signs, and conduct validated screenings, including PHQ-9 and fall-risk screenings.
Perform core Medical Assistant activities safely, consistently, and within established processes and applicable scope.
Manage the EMR inbox according to routing rules, including patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Prioritize assigned tasks, aim to provide same-day attention, and escalate unclear, abnormal, or time-sensitive information appropriately.
Educate patients about next steps and use the loop-back method to confirm their understanding.
Support clinical flow and provider efficiency by ensuring patients are clinically ready before the provider enters the room.