Medical Assistant (Travel Required)

M.I.N.D•Farmington Hills, MI

11d•$20 - $25•Hybrid

About The Position

Support the provider’s and patient’s basic medical needs in preparation for examination as well as managing non-clinical tasks such as completion of forms and authorizations.

Requirements

Related responsibilities, minimum experience of 1 – 2 years previously held medical assistant position.
Experience scheduling appointments using EHR systems is essential.
Utilization of insurance portals to complete prior authorizations.
Compassionate, ethical conduct.
Strong communication skills.
Critical thinking and resourcefulness.
Technologically proficient. This position requires computer skills and the ability to navigate multiple systems including Microsoft Teams, Outlook, and EHR.
Excellent problem-solving skills.
Punctuality and reliable attendance are required.
Flexibility with employee schedule to accommodate provider/patient needs.

Nice To Haves

Certification preferred but not required.
Familiarity with FMLA and Short-Term Disability paperwork is preferred but not required.

Responsibilities

Review physician schedule to maximize the benefit of the appointment. This includes obtaining outside medical records and test results prior to the appointment.
Communicate effectively with providers to facilitate optimal patient care.
Perform necessary intake for exams including obtaining vitals, reviewing and updating health history, medications, allergies, etc.
Maintain HIPAA compliance.
Explain treatment procedures, medications, diets and physicians' instructions to patients.
Utilize insurance portals like Evicore, Carelon and RadMD to submit prior authorization requests for outside testing including MRI, CT, PET, DaT scans, etc.
Oversee and ensure efficient turnover of exam rooms, keeping the rooms clean and stocked.
Coordinate and schedule all follow up appointments for the patient upon check out.
Work with outside facilities to coordinate external referrals.
Perform general office duties such as answering telephones, faxing and scanning.
Maintain a courteous and professional demeanor with patients, providers, and colleagues.
Address tasks, voicemails, emails and faxes efficiently and promptly.
Communicate with internal departments to coordinate testing and treatment.
This position is highly administrative and requires that all paperwork, authorizations and patient communications be addressed promptly.